Manager

siscojobs; Tiruchirappalli; On-site; INR 450,000 - 650,000; Full time

Job summary

Sisco Jobs, based in Trichy, Tamil Nadu, is recruiting on behalf of a client for the position of Manager – Hospitality in Trichy, Tamil Nadu. You will oversee day-to-day hospitality operations, supervise staff, and ensure high standards of guest service across shifts.

The role requires prior hospitality experience, a diploma or degree in hotel management, and the ability to coordinate with other departments. Strong computer skills and calm, patient handling of guests are essential.

Qualifications

• Experience in hospitality operations and guest handling.
• Basic computer-based administrative and reporting tasks.
• Ability to supervise operational staff and coordinate shifts.
• Professional guest-service handling and resolution of service issues.
• Calm and patient demeanor when dealing with guests and staff.

Responsibilities

• Manage day-to-day hospitality operations across assigned shifts.
• Supervise staff and coordinate daily operational activities.
• Maintain high standards of guest service and handle guest requirements.
• Resolve operational and customer-service issues patiently and efficiently.
• Maintain records, schedules and operational information using computers.
• Coordinate with team members and other departments.
• Monitor service quality and ensure established hospitality procedures are followed.
• Manage responsibilities during day and night shifts.

Skills

Hospitality Operations

Basic Computer Knowledge

Team Management

Guest Service

Patience

Education

Diploma or Bachelor's in Hotel Management

Job description

We are Sisco Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring on behalf of our client for the position of Manager – Hospitality in Trichy, Tamil Nadu. Our client is a reputed organization in the hospitality sector seeking skilled, motivated professionals.

Key Responsibilities

• Manage day-to-day hospitality operations and ensure smooth functioning across assigned shifts.
• Supervise staff and coordinate daily operational activities.
• Maintain high standards of guest service and handle guest requirements professionally.
• Resolve operational and customer-service issues patiently and efficiently.
• Maintain basic records, reports, schedules, and operational information using computers.
• Coordinate effectively with team members and other departments.
• Monitor service quality and ensure established hospitality procedures are followed.
• Manage responsibilities effectively during both day and night shifts.

Required Skills

• Hospitality Operations: Practical understanding of day-to-day hospitality operations.
• Basic Computer Knowledge: Ability to perform routine computer-based administrative and reporting tasks.
• Team Management: Ability to coordinate and supervise operational staff.
• Guest Service: Ability to handle guests professionally and resolve service requirements.
• Patience: Essential for managing guests, staff, and operational situations calmly.

Preferred Skills

• Shift scheduling and staff coordination
• Problem-solving and conflict handling
• Basic reporting and record management

Work Experience Requirements

Previous hospitality industry experience is required. The number of years has not been specified. Experience involving guest handling, staff coordination, or hospitality operations would be relevant to this position.

Education

Minimum: Typical: Diploma or Bachelor's degree Preferred: Typical: Degree/Diploma in Hotel Management or Hospitality Management

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