Customer Care Executive

siscojobs; Tiruchirappalli; On-site; INR 167,000 - 257,000; Full time

Benefits offered by this job

Health Insurance

Paid Leave

Joining Bonus

Training

Job summary

Sisco Jobs, a recruitment consultancy based in Trichy, Tamil Nadu, is hiring for a Customer Care Executive in Trichy. The role involves handling customer enquiries, providing product information, and resolving issues to maintain high satisfaction levels.

Freshers and candidates with up to 2 years of experience are welcome. Education requirements range from 10th to any degree, with basic MS Office knowledge advantageous. The position is in the automobile sector and requires local availability.

Qualifications

• Freshers and experienced candidates may apply.
• Typical experience range: 0–2 years in customer service or customer support.
• Education: 10th / Higher Secondary (+2) / Diploma / ITI / Any Degree. Preferred: Any Graduation.

Responsibilities

• Handle customer enquiries through phone and in person.
• Provide accurate information about products and services.
• Resolve customer complaints professionally.
• Maintain customer records and service updates.
• Coordinate with internal departments for issue resolution.
• Ensure high levels of customer satisfaction.
• Follow company service procedures and standards.
• Prepare basic customer service reports.

Skills

Customer Service

Communication Skills

Telephone Etiquette

Computer Basics

Problem Solving

Education

10th/Hr Sec/ Diploma/ ITI/ Any Degree

Any Graduation

Tools

MS Office

Job description

We are Sisco Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring on behalf of our client for the position of Customer Care Executive in Trichy, Tamil Nadu. Our client is a reputed organization in the Automobile sector seeking skilled and motivated professionals.

Key Responsibilities

• Handle customer enquiries through phone and in person.
• Provide accurate information about products and services.
• Resolve customer complaints professionally.
• Maintain customer records and service updates.
• Coordinate with internal departments for issue resolution.
• Ensure high levels of customer satisfaction.
• Follow company service procedures and standards.
• Prepare basic customer service reports.

Required Skills

• Customer Service – Handle customer interactions effectively.
• Communication Skills – Speak clearly and professionally.
• Telephone Etiquette – Manage inbound and outbound calls.
• Computer Basics – Maintain customer records.
• Problem Solving – Resolve customer concerns promptly.

Preferred Skills

• Automobile industry exposure.
• Multilingual communication.
• Basic MS Office knowledge.

Work Experience Requirements

Freshers and experienced candidates may apply. Typical experience range: 0–2 years in customer service or customer support.

Education

Education Minimum: 10th / Higher Secondary (+2) / Diploma / ITI / Any Degree Preferred: Any Graduation

Requirements

Age: 18–45 years Gender: Male Languages: Travel: Shift: 9:15 AM – 9:00 PM

Salary & Benefits Breakup Basic: HRA: Transport: Medical: PF: Provided ESI: Provided Performance Bonus: Incentives Annual Bonus: Provided Incentives: Provided Gross Monthly: Annual CTC: ₹15,000–₹23,000 (CTC)

Additional Benefits Health Insurance: Paid Leave: 3 days/month (paid) Sick Leave: Week Off: Canteen: Transport/Cab: Training: Joining Bonus: Other: NFH Wages, Gratuity