Manager

Berkadia; Hyderabad; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Berkadia in Hyderabad, India, seeks a strategic L&D lead to partner with regional business leaders, translating local development needs into actionable plans aligned with global standards. You will own intake processes, scope requests, and drive high-visibility initiatives, shaping learner experiences with modern design, delivery, and measurement.

This role emphasizes collaborating across the Global L&D Partner, delivering impactful programs and deriving insights from KPI data to boost

Qualifications

• Prior experience in a corporate learning environment with exceptional instructional design and facilitation/delivery skills.
• Prior experience designing and managing learning programs, talent programs and/or enterprise-wide initiatives.
• Educational concentration in Organizational Development, Education, Instructional Design, or related field of study preferred.
• Experience in clearly articulating a business case, defining outcomes, and effectively communicating to multiple stakeholders, including executive leadership.
• Ability to drive clarity from ambiguity and execute with excellence.
• Demonstrated passion for learning and development of talent.
• Experience in measurement and analytics.
• Knowledge and use of modern learning systems, tools, and processes.

Responsibilities

• Serve as the primary L&D contact for local business leaders.
• Intake learning requests, scope requests, and document requirements.
• Translate business needs into structured proposals and review with the Global L&D Partner.
• Partner with the Global L&D Partner to refine requests and align priorities.
• Actively communicate development needs with other Learning Partners to determine needs that may have a wider need.
• Consult, contract and influence stakeholder agreement on global and local initiatives that drive performance.
• Embed and monitor KPI frameworks related to performance, productivity and efficiency.
• Lead facilitator for India region; deliver high-quality learning sessions.
• Gather learner feedback and inform program improvements.

Skills

Stakeholder management

L&D collaboration

Proposal scoping

KPI analytics

Learning strategy

Education

Bachelor's degree

Job description

Strategic Consulting

• Serve as the primary L&D point of contact for local business leaders, building strong partnerships and understanding local development needs.
• Intake learning requests from local business stakeholders, scope requests, and document requirements.
• Translate business needs into structured proposals and review with the Global L&D Partner to determine if request meets strategic requirements and should be added to roadmap.
• Partner with the Global L&D Partner to refine requests and align priorities and approach.
• Actively communicate development needs with other Learning Partners to determine needs that may have a wider need.
• Consult, contract and influence stakeholder agreement and commitment on global and local high visibility initiatives that drive high performance and help people grow in their capacity to achieve results.
• Embed and monitor KPI frameworks related to performance, productivity and efficiency and provide regular updates to senior management and other key stakeholders.

Program Execution & Stakeholder Management

• Act as the primary liaison between the Global L&D Partner and regional business stakeholders throughout the project lifecycle.
• Lead the execution of approved learning initiatives within the region, ensuring alignment with global standards and timelines.
• Maintain consistent communication with requestors, providing updates on status, timelines, and outcomes.

Learner-Focused

• Focus on the learner and the process the learner goes through to apply new knowledge. Research and work to deeply understand learner goals, challenges, and unique needs.
• Implement learning experience design principles and techniques that are in alignment with team design standards.
• Recognize and recommend learning activities, customized to local audiences where necessary.

Design Optimization

• Create compelling recommendations to solve complex business challenges through L&D solutions.
• Design and deliver programs that focus on developing skills most needed to achieve business outcomes and are aligned with how learners apply new knowledge. Delivery methods may include live and virtual instructor-led training, facilitated discussions and group work, blended learning, and other learning modalities.
• Engage managers to support participant application of learning back on the job. Design and implement tools and other resources that support putting new learning into practice.
• Gather data to assess effectiveness of talent development programs, which may include assessing learning comprehension, gathering feedback on learning application, and correlating data to business outcomes.

Facilitation & Delivery

• Serve as the lead facilitator for instructor-led and virtual learning experiences across India.
• Deliver high-quality, engaging learning sessions that align to program objectives and learner needs.
• Adapt facilitation style and examples to reflect regional context while maintaining alignment to global design.
• Gather real-time learner feedback and insights to inform program improvements.

Other duties as assigned.

Preferred Qualifications

• Prior experience in a corporate learning environment with exceptional instructional design and facilitation/delivery skills.
• Prior experience designing and managing learning programs, talent programs and/or enterprise-wide initiatives.
• Educational concentration in Organizational Development, Education, Instructional Design, or related field of study preferred.
• Experience in clearly articulating a business case, defining outcomes, and effectively communicating to multiple stakeholders, including executive leadership.
• Ability to drive clarity from ambiguity and execute with excellence.
• Demonstrated passion for learning and development of talent.
• Experience in measurement and analytics.
• Knowledge and use of modern learning systems, tools, and processes.

Education & Experience

Bachelor's degree or equivalent; 10+ years of experience in a similar position.

This role partners with the Innovation (Technology) business across India and the US, and with corporate functions in India