Manager - Learning and Development

Bread Financial Group; Bengaluru; Hybrid; INR 2,200,000 - 4,000,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Bread Financial Group is seeking a Manager - Learning and Development for our India site to lead the development and delivery of the LD strategy in collaboration with local and global teams. You will design business-focused learning interventions to enhance associates' knowledge and effectiveness, partnering with leaders and People Partners to drive impact.

The role oversees multiple projects, guides remote and local teams, and innovates delivery methods while tracking outcomes.

Qualifications

• Bachelor's degree in human resources, organizational development, learning and development, communications, or related field or equivalent, relevant work experience.
• 8-10 years of experience in defining and implementing site, functional, and/or country level learning and development strategy and related plans.
• 3+ years of leading project(s), mentoring and/or coaching experience.

Responsibilities

• Builds relationships with Bangalore leadership and local LD resources to champion talent growth for business results.
• Collaborates with business units to create LD plans addressing skill gaps and future needs.
• Leads program design through internal and external collaboration and evaluates ROI of initiatives.
• Delivers core curriculum such as onboarding and leadership programs for all associate levels and conducts train-the-trainer sessions.
• Manages third-party training contracts, sets standards, and tracks service delivery metrics.

Skills

Leadership

Collaboration

Communication

Listening Effectively

Analytical Thinking

People Management

Facilitation

Design Delivery

Project Management

Education

Bachelor's Degree in HR/OD/L&D/Communications or related field

Master's Degree in L&D/OD/HR (preferred)

Job description

Job Summary

The Manager - Learning and Development (LD) leads the development and delivery of India site level LD strategy, in collaboration with local and global LD teams, organizational leaders, and People Partners. This role is responsible for the design and delivery of business focused learning interventions and programs to help expand associates knowledge and effectiveness.

Essential Job Functions

• Builds relationships with Bangalore leadership, manages and develops local LD resources, and champions talent growth for business results. Oversees multiple projects, adapts quickly to changing priorities, and leads effectively with local and remote teams. Innovates content delivery, gathering insights on learning and talent trends from the external market. - (30%)
• Collaborate with business units to create LD plans that address skill gaps and future needs. Drive leadership and manager development programs aligned with business objectives. Partner globally to embed learning in operations and deliver targeted solutions for all levels, including virtual teams, using varied formats. - (30%)
• Lead program and intervention design through internal and external collaboration. Align content with adult learning for practical use and retention. Support instructional design and help evaluate programs for effectiveness and ROI. - (25%)
• Deliver core curriculum such as onboarding and leadership programs for all associate levels. Conduct train-the-trainer sessions for LD associates, subject experts, and business leaders, sharing best practices and giving feedback. Negotiate and oversee third-party training contracts, setting standards and tracking metrics for service delivery. - (10%)
• Implement processes to evaluate effectiveness of development initiatives. Analyze results and update development programs based on themes and key learnings. Communicate learning outcomes with all internal stakeholders as appropriate. - (5%)

Minimum Qualifications

• Bachelor's Degree in human resources, organizational development, learning and development, communications, or related field of study or equivalent, relevant work experience
• 8-10 years of experience in defining and implementing site, functional, and/or country level learning and development strategy and related plans
• 3+ years of leading project(s), mentoring and/or coaching experience

Preferred Qualifications

• Master's Degree in learning and development, organizational development, or human resources

Skills

• Leadership
• Collaboration
• Communication
• Listening Effectively
• Analytical Thinking
• People Management
• Facilitation
• Design Delivery
• Project Management

Reports To

Senior Director and above

Direct Reports

2 - 5

Work Environment

• Normal office environment, hybrid.

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

Job Family

Human Resources

Job Type

Regular