Maintenance Supervisor

Pearltri Foods; Chennai; On-site; INR 500,000 - 700,000; Full time

Job summary

Pearltri Foods is seeking a Maintenance Supervisor to oversee preventive maintenance across QSR outlets, central kitchens, and office facilities. The role focuses on planning, inspections, and ensuring equipment safety and performance.

The incumbent will manage breakdowns, coordinate with vendors, and maintain asset records. Regular reporting and collaboration with operations are essential for minimal disruption to food service.

Qualifications

• Experience in maintenance management in QSR/outlets is preferred.
• Knowledge of preventive maintenance planning and safety standards.
• Ability to manage vendors and coordinate with operations.

Responsibilities

• Prepare and implement a 52-week preventive maintenance plan for all assigned outlets.
• Attend to emergency breakdowns and coordinate with technicians for timely repairs.
• Inspect outlets for electrical, plumbing, and infrastructure safety during visits.
• Coordinate with vendors, obtain quotations, and ensure timely repairs within budget.
• Maintain asset registers and service history with closure timelines.
• Prepare daily, weekly, and monthly maintenance reports for management.
• Communicate planned maintenance schedules and obtain confirmations from outlets.
• Escalate unresolved issues to reporting manager with action plans.

Job description

Roles & Responsibilities Maintenance Supervisor (QSR)

Department: Maintenance & Engineering Designation: Maintenance Supervisor Reporting To: Asst.Manager / Deputy Manager – Maintenance Applicable To: All QSR outlets, central kitchens, and office facilities.

1. Key Roles and Responsibilities

1. Preventive Maintenance

• Prepare and implement a 52-week preventive maintenance plan for all assigned outlets.
• Ensure regular servicing of ACs, refrigeration units, freezers, kitchen equipment, exhaust systems, electrical panels, plumbing, and drainage.
• Conduct scheduled inspections and ensure maintenance is completed before equipment breakdowns occur.
• Maintain equipment-wise service history, checklists, and maintenance records.

2. Breakdown Management

• Attend to emergency breakdowns and ensure minimum disruption to outlet operations.
• Prioritize issues affecting food safety, customer experience, employee safety, and business continuity.
• Coordinate with vendors and technicians for timely repairs.
• Track breakdown response time, resolution time, and repeat failures.
• Identify root causes and implement corrective and preventive actions.

3. Outlet Visits and Inspections

• Follow a structured outlet visit schedule and ensure all assigned outlets are inspected periodically.
• Inspect equipment condition, electrical safety, plumbing, drainage, civil works, and general infrastructure.
• Identify maintenance gaps during visits and share observations with the reporting manager.
• Maintain outlet-wise inspection reports with photographs, action owners, and closure timelines.
• Follow up on pending issues until closure.

4. Vendor Management

• Coordinate with approved service providers, contractors, and equipment suppliers.
• Obtain quotations and ensure repairs are carried out within approved budgets.
• Monitor vendor response time, service quality, and adherence to agreed timelines.
• Verify completed work before recommending invoice approval.
• Escalate poor-quality work, repeated failures, and delays to the reporting manager.

5. Cost and Asset Management

• Control maintenance expenses and avoid unnecessary repair or replacement costs.
• Recommend repair versus replacement based on equipment condition and cost-effectiveness.
• Maintain an updated asset register, including equipment location, warranty, and service details.
• Monitor spare parts consumption and prevent wastage or unauthorized purchases.
• Ensure proper handling and utilization of maintenance tools and materials.

6. Safety and Statutory Compliance

• Ensure electrical systems, gas connections, exhaust systems, and kitchen equipment are maintained safely.
• Coordinate the inspection and servicing of fire safety equipment and other safety-critical systems.
• Ensure maintenance activities follow applicable safety procedures and permit requirements.
• Report electrical hazards, gas leaks, water leakage, and other critical risks immediately.
• Support the team in maintaining relevant statutory inspection and service records.

7. Coordination with Operations

• Work closely with outlet managers, cluster managers, and operations teams to resolve maintenance issues.
• Communicate planned maintenance schedules to outlets in advance.
• Schedule work to minimize disruption to food preparation and customer service.
• Obtain confirmation from the outlet manager after completing the work.
• Provide regular updates on pending issues, critical breakdowns, and expected closure dates.

8. Team Management and Reporting

• Allocate daily work to technicians and monitor productivity.
• Ensure technicians follow attendance, safety, and reporting procedures.
• Submit daily breakdown reports, weekly maintenance updates, and monthly performance reports.
• Maintain a pending-issues tracker with priority, responsibility, ageing, and closure status.
• Escalate resource requirements and unresolved critical issues to the reporting manager.