Mainframe Senior Batch Monitoring and Support Professional

Infosys; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Infosys in Hyderabad seeks a skilled Mainframe Batch Specialist to monitor and manage daily production batch activities in a z/OS environment. You will analyze failures, perform restarts, and coordinate across teams to ensure timely processing.

Proficiency with Control-M/CA7/ESP and ServiceNow is essential. The role involves reviewing JCL, SYSOUT, and spool outputs, driving incident resolution, and contributing to process improvements and DR preparedness.

Qualifications

• MCA, MTech or BE/BTech degrees required.

Responsibilities

• Monitor and manage daily batch processing activities in Mainframe production environments.
• Analyze and resolve batch job failures, abends, and scheduling issues within SLA timelines.
• Perform job restarts, reruns, and recovery using Control-M, CA7, ESP, or equivalents.
• Review JCL, SYSOUT, and spool outputs to identify root causes and fixes.
• Coordinate with application, database, infrastructure, and business teams during incidents.
• Ensure end-of-day, end-of-month and critical batch cycles run successfully.
• Raise, track and resolve incidents and change requests via ServiceNow.
• Conduct trend analysis on recurring failures and propose automation or process improvements.
• Prepare operational reports, batch status updates, and incident summaries for stakeholders.
• Support disaster recovery testing, environment validations and release deployments.
• Maintain operational documentation, SOPs, and knowledge base articles.

Skills

Mainframe Batch Monitoring

Control-M/CA7/ESP Scheduler

IBM z/OS

JCL

SDSF

JES2/JES3

TSO/ISPF

Incident & Problem Management

ServiceNow

Batch Scheduling and Production

Education

MCA/MTech

Bachelor of Engineering

BCA

BTech

Job description

Roles & Responsibilities

Monitor and manage daily batch processing activities in Mainframe production environments.

• Analyze and resolve batch job failures, abends, and scheduling issues within agreed SLA timelines.
• Perform job restarts, reruns, and recovery activities using Control-M, CA7, ESP, or equivalent schedulers.
• Review JCL, SYSOUT, and spool outputs to identify root causes and implement fixes.
• Coordinate with application, database, infrastructure, and business teams during critical production incidents.
• Ensure successful execution of end-of-day, end-of-month, and critical business batch cycles.
• Raise, track, and resolve incidents and change requests through ServiceNow.
• Conduct trend analysis on recurring failures and recommend automation or process improvements.
• Prepare operational reports, batch status updates, and incident summaries for stakeholders.
• Support disaster recovery testing, environment validations, and release deployments.
• Maintain operational documentation, SOPs, and knowledge base articles.

Technical Requirement

• Mainframe Batch Monitoring
• Control-M / CA7 / ESP Scheduler
• IBM z/OS
• JCL (Job Control Language)
• SDSF, JES2/JES3
• TSO/ISPF
• Incident & Problem Management
• ServiceNow
• Batch Scheduling and Production Support

Educational Requirement

MCA,MTech,Bachelor of Engineering,BCA,BTech

Preferred Skills

Technology-> Mainframe Technologies-> Mainframe Technologies

Service Line

Cloud & Infrastructure Services