Mainframe Batch Monitoring and Support

Infosys; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Infosys in Hyderabad seeks a Mainframe Batch Operations specialist to monitor and manage daily batch processing using CA7, Control-M, ESP, and TWS. You will ensure timely execution, resolve abends and JCL errors, and coordinate with application support and DBA teams.

You will participate in 24x7 shift support, prepare incident reports and RCA documents, and drive continuous improvement in batch scheduling workflows while adhering to operational procedures.

Qualifications

• Experience in mainframe batch scheduling.
• Proficient with CA7, Control-M and ESP.
• Able to analyze and resolve abends and JCL errors.
• Willingness for 24x7 shift support.

Responsibilities

• Monitor batch jobs and ensure SLA adherence.
• Analyze logs and batch reports.
• Coordinate with Application Support and DBA teams.
• Prepare incident reports and RCA documents.

Skills

Mainframe batch

CA7

Control-M

ESP

TWS

JCL

Incident triage

On-call support

Tools

IBM Workload Scheduler

Job description

Technology->Mainframe Technologies->Mainframe Technologies

Monitor and manage Mainframe batch jobs using scheduling tools such as CA7, Control-M, ESP, TWS (IBM Workload Scheduler). Ensure successful execution of daily, weekly, and monthly batch processing cycles. Identify, analyze, and resolve batch job failures, abends, JCL errors, and dependency issues. Perform reruns, restarts, and job recovery activities as per operational procedures. Monitor critical production applications and ensure SLA adherence. Coordinate with Application Support, Development, DBA, Storage, and Infrastructure teams for issue resolution. Review batch schedules and validate job dependencies and execution timelines. Analyze system logs, JES spool outputs, and batch execution reports. Support production releases and scheduled maintenance activities. Prepare incident reports, RCA documents, and operational status updates. Participate in 24x7 shift support and on-call activities as required.