Mainframe Technology -Technical Leads

Sampoorna Computer People; Secunderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Sampoorna Computer People is seeking an experienced lead for core batch processing and mainframe operations in an enterprise environment. You will oversee IBM z/OS batch environments, coordinate offshore teams, and drive incident resolution, change management, and performance reporting.

You will mentor junior staff, optimize automation with ESP and JCL/REXX/COBOL/CICS/DB2, and collaborate across applications, infrastructure, and business units to ensure stable releases and successful testing

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field with 5+ years of relevant experience or equivalent education and training.
• In-depth knowledge of information systems and ability to identify, apply, and implement IT best practices.
• Experience supporting IBM z/OS mainframe environments.
• Hands-on experience with JCL, REXX, COBOL, CICS, and DB2.
• Experience troubleshooting complex batch processing and job scheduling issues.
• Strong understanding of release management and testing lifecycle support.
• Experience leading incident resolution and root cause analysis efforts.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide technical leadership and oversight for batch processing and test environment operations.
• Serve as the primary escalation point for complex batch failures and environment-related issues.
• Coordinate monthly, quarterly, and major release support activities.
• Lead troubleshooting and root cause analysis efforts for critical incidents and recurring operational issues.
• Support and oversee data refresh and environment maintenance activities.
• Develop, modify, and maintain JCL, REXX, COBOL, and related mainframe components.
• Support CICS and DB2 applications and associated batch workloads.
• Review and improve operational procedures, standards, and documentation.
• Partner with offshore support teams to ensure effective knowledge transfer and operational consistency.
• Monitor workload automation and scheduling activities using ESP.
• Support software migration, deployment, and change management processes.
• Develop and analyze KPI metrics, service performance reporting, and operational dashboards.
• Collaborate with application development, infrastructure, and business teams to ensure successful delivery of testing and release activities.
• Identify opportunities for automation, operational efficiencies, and process improvements.
• Participate in audit, compliance, and risk management activities as required.
• Provide functional leadership and day-to-day guidance to offshore team members when required.
• Act as a team lead during critical incidents, release activities, and high-priority operational events.
• Coordinate work assignments, escalations, and communication between offshore resources, application teams, infrastructure teams, and business stakeholders.
• Ensure operational procedures, standards, and support processes are consistently followed across the team.
• Assist management in prioritization, workload balancing, knowledge transfer, and operational readiness activities.

Skills

Technical leadership

Batch processing

Problem solving

Communication

Cross-team coordination

Education

Bachelor's degree in Computer Science, Software Engineering, or related field

Tools

JCL

REXX

COBOL

CICS

DB2

ESP

Job description

Key Responsibilities

• Provide technical leadership and oversight for batch processing and test environment operations.


• Serve as the primary escalation point for complex batch failures and environment-related issues.


• Coordinate monthly, quarterly, and major release support activities.


• Lead troubleshooting and root cause analysis efforts for critical incidents and recurring operational issues.


• Support and oversee data refresh and environment maintenance activities.


• Develop, modify, and maintain JCL, REXX, COBOL, and related mainframe components.


• Support CICS and DB2 applications and associated batch workloads.


• Review and improve operational procedures, standards, and documentation.


• Partner with offshore support teams to ensure effective knowledge transfer and operational consistency.


• Monitor workload automation and scheduling activities using ESP.


• Support software migration, deployment, and change management processes.


• Develop and analyze KPI metrics, service performance reporting, and operational dashboards.


• Collaborate with application development, infrastructure, and business teams to ensure successful delivery of testing and release activities.


• Identify opportunities for automation, operational efficiencies, and process improvements.


• Participate in audit, compliance, and risk management activities as required.


• Provide functional leadership and day-to-day guidance to offshore team members when required.


• Act as a team lead during critical incidents, release activities, and high-priority operational events.


• Coordinate work assignments, escalations, and communication between offshore resources, application teams, infrastructure teams, and business stakeholders.


• Ensure operational procedures, standards, and support processes are consistently followed across the team.


• Assist management in prioritization, workload balancing, knowledge transfer, and operational readiness activities.

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field with 5+ years of relevant experience or equivalent education and training.


• In-depth knowledge of information systems and ability to identify, apply, and implement IT best practices.


• Experience supporting IBM z/OS mainframe environments.


• Hands-on experience with JCL, REXX, COBOL, CICS, and DB2.


• Experience troubleshooting complex batch processing and job scheduling issues.


• Strong understanding of release management and testing lifecycle support.


• Experience leading incident resolution and root cause analysis efforts.


• Strong analytical and problem-solving skills.


• Ability to work effectively in a fast-paced operational support environment.


• Ability to coordinate across multiple technology teams and business stakeholders.


• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience with COBOL, JCL, Assembler, EasyTrieve, and SAS reporting.


• Experience utilizing ESP workload automation and scheduling tools.


• Experience with ChangeMan software configuration and release management processes.


• Familiarity with test environment management and data refresh procedures.


• Experience creating and presenting KPI dashboards, metrics, and operational reporting.


• Knowledge of ITIL-based incident, problem, change, and service management processes.


• Experience supporting large-scale enterprise mainframe environments.


• Experience leading offshore teams and coordinating global support models.


• Exposure to automation and process improvement initiatives.


• Previous experience serving in a technical lead or team lead capacity.

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