- Solve complex problems and identify potential future issues across platforms and services
- Work on technology and modernization initiatives for major clients
- Manage systems data and provide day-to-day solutions and security compliance
- Oversee assignment queues and work directly with technicians to prioritize tickets
- Recommend modernization options, identify new business opportunities, and cultivate stakeholder relationships
- Provide technical support for planning, coordinating, installing, implementing, and testing CICS and related ISV product releases, upgrades, and changes
- Install, upgrade, and migrate CICS Transaction Servers
- Install, upgrade, and support IBM and ISV-related products
- Provide primary on-call support for CICS and associated ISV products
- Perform problem determination and resolution within expected timeframes
- Diagnose CICS system and related product issues and conduct root cause analysis
- Participate in disaster recovery planning and scheduled tests
Requirements
- Engineer with 8+ years of experience in CICS system programming
- Experience in CICS Transaction Server and related ISV products
- Basic knowledge of z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, and third-party products
- Capable of upgrading, installing, and supporting IBM and ISV-related products
- Proficient in P2V, V2V, and P2P migrations
- Experience with performance tuning and workload balancing in CICS
- Familiarity with CICS monitoring tools, including Omegamon for CICS, BMC MainView, and IBM CICS Performance Analyzer
- Knowledge of CICS Web Services, MQ integration, and DB2 connectivity
- Experience with RACF, ACF2, or Top Secret security administration for CICS
- Process-driven management of technical operations and support
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Ability to follow projects through to completion and contribute to complex projects
- Ability to develop, document, and maintain procedures for backup/restore, performance tuning, and environment configuration
Core Competencies
Demonstrates extensive experience in CICS system programming, including installation, upgrading, and support of CICS Transaction Servers and related ISV products. Proficient in security administration, performance tuning, and disaster recovery planning within complex technical environments.
Highest-signal resume keywords
- CICS System Programming
- CICS Transaction Server
- Performance Tuning
- Security Administration
- Disaster Recovery Planning
ATS Optimization Keywords
Hard Skills
- CICS System Programming
- CICS Transaction Server
- Performance Tuning
- Workload Balancing
- CICS Web Services
- MQ Integration
- DB2 Connectivity
- RACF
- ACF2
- Top Secret
Soft Skills
- Excellent Communication Skills
- Team Collaboration
- Independent Work
- Project Management
Industry Keywords
- Technical Operations Management
- Security Compliance
- Stakeholder Relationships
- Problem Determination
- Root Cause Analysis
Tools & Technologies
- Omegamon for CICS
- BMC MainView
- IBM CICS Performance Analyzer
- Z/OS
- Unix System Services
- SMP/E
- REXX
- Java
- VSAM