Mainframe CICS Administrator

Infosys; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Infosys in Bengaluru, India, is seeking a Mainframe CICS Admin to manage CICS environments, perform upgrades, and provide round-the-clock support. The role requires strong problem-solving, collaboration, and expertise in SDLC and agile practices.

You will work across teams to ensure high availability and performance of mainframe systems. Responsibilities include evaluating new CICS versions, tuning, and maintaining runbooks while mentoring junior programmers and ensuring seamless operations for

Qualifications

• Experience with mainframe platforms and CICS administration.
• Understanding of SDLC and agile methodologies.
• Ability to manage incidents and problem resolution in production environments.

Responsibilities

• Perform mainframe CICS software upgrades up to current version (5.6) and administer/tune environments.
• Provide 24x7 technical support to minimize outages and incidents.
• Analyze CICS version updates for performance improvements and cost reduction.
• Track performance and resource utilization of CICS systems and propose improvements.
• Engage in incident and problem management related to applications and CICS.
• Collaborate across users and vendors to deliver tasks with a proactive attitude.
• Lead projects and internal initiatives as assigned.
• Develop runbooks and operational documentation; upskill junior staff.

Skills

CICS knowledge

Configuration management

Problem solving

Business acumen

Client interfacing

SDLC & Agile

Project management

Team collaboration

Domain knowledge

Tools

Mainframe tools

Job description

Mainframe CICS Admin

Technology->Infrastructure-Mainframes->CICS administration, Technology->Mainframe Technologies->CICS

• Good knowledge on software configuration management systems
• Strong business acumen, strategy and cross-industry thought leadership
• Awareness of latest technologies and Industry trends
• Logical thinking and problem-solving skills along with an ability to collaborate
• Two or three industry domain knowledge
• Understanding of the financial processes for various types of projects and the various pricing models available
• Client Interfacing skills
• Knowledge of SDLC and agile methodologies
• Project and Team management

• Perform mainframe CICS software upgrades coupled with administration and tuning to support mainframe environments. Current version is CICS 5.6.
• Provide high degree of technical support (24*7) to reduce the likelihood of significant service outage or disaster.
• Analyze new versions of CICS for functionality improving systems performance and reduce cost.
• Tracking and analyzing performance and resource utilization of CICS systems.
• Recommend changes, upgrades, and enhancements based on the technical analysis.
• Perform problem diagnostics and resolutions as well.
• Participate in incident and problem management activities related to applications and CICS.
• Encourage and ensure collaboration across functional users and vendors to provide guidance and manage different tasks with a “can-do” attitude.
• Execute project and internal initiative responsibilities as assigned or delegated.
• Walking ahead by being enthusiastic and responsible for strengthening and developing system skills.
• Develop and maintain operational documentation, best practices, and run books for the operational platform.
• Upskill junior systems programmers.