Cics System Programmer

Kyndryl; Bengaluru; Hybrid; INR 3,000,000 - 6,000,000; Full time

Job summary

Kyndryl Bengaluru is seeking an experienced CICS System Programmer to manage z/OS environments and provide hands-on system programming support. The candidate will handle CICS upgrades, RSUs, and core z/OS tasks in a 24x7 on-call rotation.

Strong TSO/ISPF, JCL, RACF, SMPE, and VSAM skills are essential for maintaining stability and performance of the mainframe platforms. The role requires leadership in problem-solving, collaboration with vendors, and the ability to mentor junior staff while

Qualifications

• 10+ years of system programming experience with z/OS basics including TSO, JCL, started tasks, RACF.
• 5+ years of CICS system programming experience, including upgrades and RSU of the CICS product.
• Experience with TSO/ISPF, z/OS operations, SMPE, and JCL application to job streams.

Skills

z/OS fundamentals

TSO/ISPF proficient

JCL and job streams

CICS system programming

RACF security

SMPE experience

JCL development

z/OS datasets & VSAM

zFS and UNIX commands

Mainframe performance monitoring

ITSM process knowledge

Vendor liaison & ticketing

On-call support

Mentoring teammates

Tools

BMC MainView

Splunk

MXG

Endevor

GitHub

Job description

Basic requirements for all CICS System Programmer Positions:

• 10+ years System programming experience including general z/OS skills with TSO, JCL, started tasks, RACF and similar core system programming skills.
• 5+ years CICS system programming experience including upgrade and RSU of the CICS product and related ISV products
• Demonstrated knowledge and proficiency in the use of TSO and ISPF.
• Demonstrated basic knowledge of z/OS, basic operations console operations and commands
• Practical understanding of SMPE and how to use it
• Demonstrated understanding of JCL and ability to create and modify JCL jobstreams
• Demonstrated understanding of z/OS dataset configurations and the ability to properly allocate various dataset configurations
• Experience working with Vendors to create and manage support tickets including describing the issues, gathering, packaging and uploading documentation and follow up as needed
• Experience working with all types of z/OS files types and file systems - Including PDS/PDSE and VSAM
• Experience with zFS including allocation and related Unix commands to manage the space
• Experience working with ITSM processes including Incidents, Change and related processes.
• Experience creating and updating application resource definitions
• Familiarity with Configuration Manager a plus
• Experience assisting applications with CICS applications including trouble shooting stability issues, coaching on best practices and resource definition assistance
• Ability to work independently
• Interprets policies and applies experience
• Quickly come up to speed on Optum operations and application mix.
• Ability to work as a team player in both a partner role and mentor as appropriate
• Ability to work with various monitoring and metric tools to evaluate the health of the system and identify problems or potential problems including BMC/AMI Mainview, Splunk and MXG.
• Expectation of being on call to support 24x7 operations as part of a scheduled rotation
• Experience with Java and JVM Administration on z/OS and/or CICS a plus

Additional Basic requirements for a Grade 28 CICS System Programmer:

• Experience with CICS product upgrades, including working through the HOLD DATA, Authoring, and executing the process including all required scheduling and paperwork.
• Ability to mentor new hires on CICS and specifically how Optum runs CICS.
• Ability to lead the PLM efforts for CICS and related ISV products including documenting and executing the process, doing enhancements to simplify and automate as appropriate.
• Experience with Java on z/OS a major plus
• Ability to design and document complex processes for product installation, with a goal to automate the process as much as possible

Additional Basic requirements for a Grade 29 Principal CICS System Programmer:

• Ability to read and write COBOL programs
• Familiarity with zOSMF automation flows and willingness to support and create them
• Experience with CPSM Routing planning, design and definitions
• Experience troubleshooting stability issues with applications and making recommendations that are actionable to address the issues
• Experience with CPSM internals and how to influence then during region startup to delay routing until the region is fully started up (including JVMS)
• Experience with setting thresholds and reporting in BMC/AMI (Mainview) for CICS a plus
• Familiarity with CICS Liberty configuration and setup
• Experience with JVMs would be highly desired
• Experience working with application teams to do design reviews and best practice coaching
• Experience with reviewing stability issues and working with application teams by suggesting solutions to address them
• Inventory and Documenting team processes and procedures
• Reviewing Help Desk knowledge for better routing of tickets the first time
• Familiarity with Endevor Source Code management
• Familiarity with GitHub desired