macOS Subject Matter Expert

Solventum (3M Healthcare); Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Solventum is seeking a MacOS Subject Matter Expert to lead the macOS estate within our EUC Systems Management team. You will serve as the technical authority for Apple platform management, covering Jamf Pro, ABM, APNS, and security-focused patching and provisioning.

In this role, you will collaborate with MSPs, own Jamf Pro configurations, and ensure strong endpoint security and user experience across the Mac fleet, while also contributing to Windows delivery as needed.

Qualifications

• Experience leading macOS estate in an enterprise environment.
• Proficient with Jamf Pro, ABM, APNS and patching processes.
• Solid working knowledge of Windows alongside macOS.

Responsibilities

• Lead delivery and support of the macOS estate within EUC Systems Management.
• Act as technical authority on Apple platform management (Jamf Pro, ABM, APNS) with focus on security and lifecycle management.
• Oversee endpoint security, patching, packaging, zero-touch provisioning, vulnerability management, automation, and reporting.
• Collaborate with MSPs to ensure seamless operations and service excellence.
• Own configuration and delivery of Jamf Pro environments, including deployment, policies, and Self Service.
• Support Windows delivery and alignment within the broader end-user compute stack.

Skills

macOS

Jamf Pro

Apple Business Manager

Vulnerability management

Tools

Jamf Pro

Apple Business Manager

APNS

Okta/Entra ID

Job description

Job Description

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

M acOS Subject Matter Expert (Solventum)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

Accountable for leading the delivery, engineering, and support of the macOS estate within the EUC Systems Management portfolio, operating in a diverse Agile Scrum team. Serves as the organisation's deepest technical authority on Apple platform management - Jamf Pro, Apple Business Manager, Apple Push Notification Service, and macOS - with responsibility for endpoint security and compliance, macOS and third-party patching, application packaging and lifecycle management, zero-touch device provisioning, vulnerability management, automation and scripting, reporting, and end-user experience optimisation across the managed Mac fleet. While macOS is the primary focus of this role, the position also requires solid working knowledge of Windows workstations OS, contributing to Windows delivery and support alongside the wider team, ensuring endpoint standards, security policies, and user experience.

Managed Service Partner Governance

Lead engagement with Managed Service Partners (MSPs) to drive seamless operations, service excellence, and the successful delivery of technical initiatives, ensuring commitments, priorities, and business objectives are achieved.

macOS Engineering & Delivery Management

Own configuration, management and continuous improvement of the Jamf Pro environment, including Prestage enrollments, Smart and Static Groups, Extension Attributes, policies, configuration profiles and Blueprints.

Own zero-touch provisioning end to end through Apple Business Manager and Automated Device Enrolment, and administer platform dependencies including the APNS certificate, ABM tokens, Volume Purchase Program content, and Jamf Pro integrations with Okta / Entra ID for authentication, group targeting, and role-based access.

Collaborate with the Global Hardware Procurement team to define, maintain, and govern Apple hardware standards, approved device models, and Apple warranty programs across the enterprise.

Configure and enforce macOS system settings and security baselines through Blueprints, covering SCEP certificates, Wi-Fi, File Vault, restrictions, Gatekeeper, and system extensions.

Own macOS application packaging and delivery, building, signing, and deploying .pkg and .dmg packages through Jamf policies and Self Service in line with approved naming, bundle identifier, codesigning, and checksum standards, and curate the Self Service catalogue.

Lead the validation, testing, deployment, and operational readiness of new macOS software deployments and configuration changes, including pilot rings and rollback plans.

Lead macOS and third-party application patching, ensuring remediation activities are completed within defined SLAs while maintaining high compliance and operational stability, and operate the macOS Update and update exception workflow to balance business continuity against security posture.

Own Endpoint Vulnerability Management for the Mac estate, driving identification, prioritization, tracking, remediation, and reporting of endpoint security vulnerabilities in collaboration with Security Operations, Engineering, and Infrastructure teams.

End User Experience & Automation