Mac Device Management - JAMF

Tata Consultancy Services; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

None

Job summary

A leading IT consulting firm is seeking an HR Associate specialized in Mac Device Management. The role requires 5-7 years of experience in troubleshooting MacBook support, proficient knowledge in macOS, and expertise in JAMF. Successful candidates will demonstrate strong problem-solving and device management skills within a full-time position located in Chennai.

Qualifications

• 5-7 years of troubleshooting experience in MacBook support and knowledge in Mac Operating System.
• Ability to troubleshoot issues related to systems, networks, and hardware.
• Experience with Apple business management and JAMF Pro.
• Strong problem-solving and troubleshooting skills.
• Experience deploying macOS patches and applications.
• Active participation in creating and sharing technical information.

Responsibilities

• Troubleshoot MacBook issues and manage macOS applications.
• Maintain security and compliance principles for device management.
• Participate in the creation and sharing of technical documentation.
• Document technical processes and solutions.
• Assist in deployment of security patches for macOS.

Skills

MAC

JAMF

Troubleshooting

Device Management Principles

Logical Thinking

Problem-Solving

Tools

JAMF Pro

Composer

Job description

HR Associate | Talent Acquisition | Tata Consultancy Service (TCS)

Role: Mac Device Management - JAMF

Required Technical Skill Set: MAC, JAMF

Desired Experience Range: 8 - 10 years

Notice Period: Immediate to 45 days

Location: Hyderabad, Chennai

Job Description

• Have 5-7 years of troubleshooting experience in MacBook support and proficient knowledge in Mac Operating System.
• Ability to troubleshoot issues related to systems, networks, and hardware, using command-line tools / macOS.
• Knowledge about Apple business management, Integrated DEP enrollment with JAMF Pro.
• Excellent logical thinking, problem‑solving and troubleshooting skills.
• Strong understanding of device management principles, security, and compliance.
• Experience deploying macOS security patches and macOS applications.
• Excellent skill in JAMF administration and configuration.
• Experience with packages through Composer.
• Actively participates in the creation, maintenance, and sharing of technical information and documentation.
• Effective communication and collaboration skills for working with IT and end users.

Seniority Level

• Associate

Employment Type

• Full-time

Job Function

• Information Technology

Industries

• IT Services and IT Consulting

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