MAC - Administrator

Infosys; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Infosys is seeking an experienced Mac OS Administrator to join our enterprise IT operations in Bengaluru. The role focuses on macOS administration, deployment, and security best practices.

You will work hands-on with JAMF Pro (Casper Suite) for device management and automation, including provisioning, software deployment, patching, and policy enforcement. The ideal candidate has scripting skills (Bash, Shell, or Python) and familiarity with ABM, MDM concepts, and identity tools such as Azure AD

Qualifications

• Experience with Mac OS administration in enterprise environments.
• Hands-on with JAMF Pro for device management and automation.
• Familiarity with ABM, MDM concepts, and identity tools such as Azure AD or Okta.

Responsibilities

• Provide end-to-end Mac OS administration and support across the enterprise.
• Manage provisioning, configuration, software deployment, patching, and policy enforcement using JAMF Pro/Casper Suite.
• Troubleshoot Mac OS hardware, software, security, and connectivity issues within defined SLAs.
• Support end users with Mac-specific applications, VPN, email, and collaboration tools.

Skills

Mac OS Administration

JAMF Pro

Scripting

IAM Tools

macOS Troubleshooting

Tools

Casper Suite

ABM

MDM Concepts

Job description

Experience in Mac OS Administration and Support. Hands-on experience with JAMF Pro (Casper Suite) for device management and automation. Strong understanding of macOS administration, troubleshooting, and security best practices. Experience with application packaging, software deployment, patching, and endpoint management. Knowledge of Apple Business Manager (ABM), device enrollment, and mobile device management (MDM) concepts. Familiarity with scripting technologies such as Bash, Shell, or Python for automation tasks. Understanding of identity and access management tools such as Azure AD, Okta, or Active Directory.

Provide end-to-end administration and support for Mac OS devices across the enterprise environment. Manage device provisioning, configuration, software deployment, patch management, and policy enforcement using JAMF Pro/Casper Suite. Troubleshoot and resolve Mac OS hardware, software, security, and connectivity issues within defined SLAs. Perform system upgrades, OS migrations, inventory management, and compliance monitoring activities. Support end users with Mac-specific applications, peripherals, VPN, email, and collaboration tools.