Luxury Travel Designer - FITs

Pangea Travel; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Pangea Travel is seeking a Senior Travel Designer for day-to-day travel consulting, management, and arrangements. This on-site, full-time role involves creating bespoke itineraries and delivering exceptional customer service.

You will handle reservations, coordinate with luxury partners, and curate exclusive experiences for discerning clients in a fast-paced luxury travel environment.

Qualifications

• Minimum 1-5 years of experience in travel arrangements and reservations.
• Excellent customer service skills.
• Attention to detail, time management, and problem-solving abilities.
• Strong communication and interpersonal skills.
• Knowledge of luxury travel and destinations.

Responsibilities

• Client Management: Understand client requirements and create suitable itineraries based on their interests and preferences.
• Operations - Costing and Executing the itineraries - Make reservations, negotiate rates, prepare handover documents and ensure flawless on-trip services.
• Destination Expertise - Stay updated on the latest luxury travel trends and grow knowledge of high-end destinations, luxury accommodations, and exclusive experiences.
• Vendor Relationships: Cultivate and maintain strong relationships with luxury hotels, airlines, tour operators, DMCs and other travel partners.

Skills

Customer service

Attention to detail

Time management

Problem-solving

Communication skills

Knowledge of luxury travel

Interpersonal skills

Education

Bachelor's degree in Hospitality, Tourism, or related fields

Job description

Company Description

Pangea Travel is a Traveller Made Member Agency. We are a boutique travel and lifestyle company that caters to luxury travellers seeking authentic experiences, bespoke itineraries, and impeccable service. We cover several global destinations and interests, including safaris, cruises, road trips, gastronomy, and adventure. Our clients include HNI families, A-List Bollywood Celebrities, EO and YPO Forums, who value our personalised approach and intimate knowledge of the world's hidden gems.

Role Description

This is a full-time on-site role. The Senior Travel Designer will be responsible for day-to-day tasks associated with travel consulting, management, and arrangements. This involves providing exceptional customer service, making reservations, and curating personalized travel experiences

Responsibilities

• Client Management: Understand client requirements and create suitable itineraries based on their interests and preferences. Maintain regular communication with clients throughout the travel planning process, providing updates and addressing any concerns or requests promptly
• Operations - Costing and Executing the itineraries - Make reservations, negotiate rates, prepare handover documents and ensure flawless on-trip services
• Destination Expertise - Stay updated on the latest luxury travel trends and grow knowledge of high-end destinations, luxury accommodations, and exclusive experiences
• Vendor Relationships: Cultivate and maintain strong relationships with luxury hotels, airlines, tour operators, DMCs and other travel partners

Qualifications

• Minimum 1-5 Years experience in travel arrangements and reservations
• Excellent customer service skills
• Attention to detail, time management, and problem-solving skills
• Strong communication and interpersonal skills
• Knowledge of luxury travel and destinations
• Bachelor's degree in Hospitality, Tourism, or related fields