Logistics Manager

Dentalkart; Chhatarpur; On-site; INR 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Paid leave

Company holidays

Learning and development

Job summary

Dentalkart in Chhatarpur, India is seeking an experienced Logistics Manager to lead end-to-end outbound and reverse logistics across the fulfillment network. You will manage courier and 3PL partners, optimize freight costs, and drive on-time delivery and returns management.

The role requires strong analytical skills, hands-on experience with shipping platforms, and leadership to mentor a growing logistics team while delivering data-driven improvements.

Qualifications

• Engineering degree with MBA is preferred.
• 7+ years in E-commerce/retail logistics or related fields.
• Proven experience managing courier and 3PL partners.
• Strong negotiation and cost-optimization skills.
• Hands-on with Excel, SQL and BI tools; familiarity with OMS/WMS.
• Experience leading logistics operations and teams.

Responsibilities

• Manage courier and 3PL partners, onboarding, SLA management and reviews.
• Improve outbound logistics performance and on-time delivery; reduce NDR and RTO.
• Optimize freight costs via route planning, carrier selection, and mode analysis.
• Conduct freight reconciliation and billing discrepancy recovery.
• Oversee end-to-end reverse logistics, returns processing and closure.
• Administer shipping platforms (aggregators, OMS, WMS) and AWB handling.
• Build dashboards and MIS reports to support data-driven decisions.
• Collaborate with Warehouse, Finance, Customer Experience and Ops teams.
• Lead and develop logistics team with continuous improvement.

Education

BE/B.Tech in Engineering

MBA (preferred from Tier-1 institute)

Tools

Excel

SQL

BI tools

Job description

Chattarpur, India | Posted on 09/17/2026

We are looking for an experienced Logistics Manager to lead end-to-end outbound and reverse logistics operations across Dentalkart's ful fil ment network. The role is responsible for courier and 3PL management, freight cost optimization, delivery performance, returns management, and logistics process improvements. The ideal candidate will have strong analytical capabilities and hands-on experience in managing large-scale e-commerce logistics operations.

• Manage courier and 3PL partners, including onboarding, SLA management, rate negotiations, and performance reviews.
  
• Drive outbound logistics performance by improving on-time deliveries, reducing NDR (Non-Delivery Reports), and minimizing RTO (Return to Origin).
  
• Optimize freight costs through route planning, zone optimization, carrier selection, and shipment mode analysis.
  
• Conduct freight reconciliation and recover billing discrepancies from logistics partners.
  
• Manage end-to-end reverse logistics, including return pickups, processing, and closure within defined turnaround times.
  
• Administer logistics technology platforms such as shipping aggregators, OMS, and WMS, including shipment allocation, AWB management, and exception handling.
  
• Build dashboards, MIS reports, and logistics performance metrics to support data-driven decision-making.
  
• Collaborate with Warehouse, Customer Experience, Finance, and Operations teams to improve service levels.
  
• Lead, mentor, and develop the logistics operations team while driving continuous process improvements.
  

Requirements

• Bachelor's degree in Engineering (B.E./B.Tech) with an MBA (preferred from a Tier-1 institute such as IIT, NIT, IIM, or equivalent).
  
• 7+ years of experience in E-commerce, D2C, or Retail Logistics.
  
• Proven experience managing courier and 3PL partners.
  
• Strong expertise in freight negotiation and logistics cost optimization.
  
• Excellent analytical skills with hands-on experience in Excel, SQL, and Business Intelligence (BI) tools.
  
• Experience with Shipping Aggregators, OMS, and WMS platforms.
  
• Strong stakeholder management and leadership skills.
  
• Competitive salary with performance-based incentives.
  
• Opportunity to lead logistics operations for India's leading dental e-commerce platform.
  
• High ownership and exposure to senior leadership.
  
• Fast-paced and technology-driven work environment.
  
• Career growth and leadership development opportunities.
  
• Health insurance coverage.
  
• Employee discounts on Dentalkart products.
  
• Paid leave and company holidays.
  
• Learning and professional development opportunities.