Logistics Executive – Night Operations(7:30 PM to 3:30 AM)

Group Bayport; Gandhinagar; On-site; INR 550,000 - 850,000; Full time

Job summary

Group Bayport is seeking a hands-on Logistics Executive for US/Atlanta Operations to support the Atlanta fulfilment facility and monitor US and Canada shipments during the US business day.

The role involves shipment tracking, carrier exception handling, label generation, shipment transfers, and RTS/DNR cases. Night shift is 7:30 PM to 3:30 AM IST, six days per week on rotation, with coordination with US teams and carriers.

Qualifications

• 3–8 years of relevant Logistics / Operations experience.
• Willingness to work a permanent US-aligned night shift.
• Hands-on experience in shipment tracking and exception handling.
• Knowledge of shipment status, delivery exceptions and tracer/escalation processes.
• Strong written and verbal English communication.
• Ability to work independently with minimal supervision.
• Good knowledge of MS Excel and logistics/tracking systems.
• Ability to manage multiple shipment cases and prioritize urgent issues.

Responsibilities

• Act as the India-side contact for the Atlanta facility and US carriers during the US business day.
• Generate labels and process shipment transfers for the Atlanta facility.
• Monitor FedEx, UPS and other carrier portals for US and Canada shipments.
• Open and follow up on carrier tracers for shipment exceptions.
• Investigate Delivered but Not Received (DNR) cases using proof of delivery and facility records.
• Coordinate Return to Shipper (RTS) cases within the defined holding period.
• Support marketplace inbound appointments and delivery confirmations routed through Atlanta.
• Reconcile shipment transfers and report discrepancies before shift closure.
• Prepare a daily overnight exception report / handover for the morning team.
• Escalate issues that may impact customer commitments.
• Maintain accurate records of all cases handled during the shift.

Skills

Shipment tracking

Exception handling

English communication

MS Excel

Logistics systems

Tools

FedEx portal

UPS portal

Carrier portals

Job description

Logistics Executive – Night Operations(7:30 PM to 3:30 AM)

2-5

Full-Time

Job Description – Executive / Senior Executive – US & Atlanta Operations

Department: Supply Chain & Logistics – Logistics Operations

Experience: 3–8 Years

Shift: US Business Day – approximately 7:30 PM to 3:30 AM IST, six days a week on rotation

About the Role

We are looking for a hands-on US Operations / Logistics professional to support the Atlanta fulfilment facility and monitor US and Canada shipments during the US business day.

The candidate will be responsible for shipment tracking, carrier exception handling, label generation, shipment transfers, return-to-shipper cases and shift handovers. The role requires someone who can work independently during the night shift and communicate effectively with US-based teams and carriers.

Key Responsibilities

• Act as the India-side contact for the Atlanta facility and US carriers during the US business day.
• Generate labels and process shipment transfers for the Atlanta facility.
• Monitor FedEx, UPS and other carrier portals for US and Canada shipments.
• Open and follow up on carrier tracers for shipment exceptions.
• Investigate Delivered but Not Received (DNR) cases using proof of delivery and facility records.
• Coordinate Return to Shipper (RTS) cases within the defined holding period.
• Support marketplace inbound appointments and delivery confirmations routed through Atlanta.
• Reconcile shipment transfers and report discrepancies before shift closure.
• Prepare a daily overnight exception report / handover for the morning team.
• Escalate issues that may impact customer commitments.
• Maintain accurate records of all cases handled during the shift.

Mandatory Candidate Requirements

Candidates must have:

• 3–8 years of relevant Logistics / Operations experience.
• Willingness to work a permanent US-aligned night shift.
• Hands-on experience in shipment tracking and exception handling.
• Knowledge of shipment status, delivery exceptions and tracer/escalation processes.
• Strong written and verbal English communication.
• Ability to work independently with minimal supervision.
• Good knowledge of MS Excel and logistics/tracking systems.
• Ability to manage multiple shipment cases and prioritize urgent issues.

Preferred Experience

• US-facing or overnight logistics operations.
• E-commerce / high-volume parcel operations.