Logistics Area Manager

Reliance Retail; Farrukhnagar; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Reliance Retail in Farrukhnagar (Electronics Supply Chain) seeks an Area Logistics Manager to oversee operations, drive service and delivery efficiency, coordinate partners, and manage pick-up and delivery costs. Role focuses on hub/area operations, cost optimization, and ensuring strict service levels.

The candidate will monitor transport costs, drive Linehaul performance, and lead a team while implementing process improvements across the area.

Qualifications

• Experience in fulfilment for retail stores/e-commerce/Quick Commerce.
• Strong cost control and process improvement mindset.
• Ability to lead and develop a regional logistics team.

Responsibilities

• Ensure seamless operations across area and monitor transport costs.
• Manage hub operations and implement process improvements.
• Drive Area Linehaul performance and optimize network capacity and costs.
• Develop and evaluate business partners; support area/national projects.
• Ensure SID and stocks management / PI, quality management.
• Perform metrics reporting and data analysis to identify issues and opportunities.
• Implement best practices and pursue cost optimization while ensuring 100% service levels.
• Review processes and coordinate with stakeholders to implement improvements.
• Ensure adherence to policies, SLAs, monitor complaints and root-cause solutions.
• Lead, manage and train the team; provide guidance and feedback.
• Continuously review performance of the team and service providers.

Skills

Operations management

Cost optimization

Team leadership

Data analysis

Job description

Role & responsibilities

Area Logistics Manager - Farrukhnagar(Electronics Supply Chain) role is primarily accountable for operations management within the area, driving service and delivery efficiency, supporting business partner coordination, and managing pick-up and delivery costs.

1. Ensure seamless operations across area and manage & monitor overall transport cost.

2. Manage hub operations across the area and implement process improvement initiatives

3. Drive Area Linehaul performance, quality, and expansion; and manage ground and network operations, network capacity utilisation, and network cost.

4. Drive business partner development and evaluation, ensure cost optimization, and support in driving Area/national projects.

5. Ensure SID & stocks management / PI, Quality management

6. Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements

7. Implement best practices and keep innovating to create better operational services. Drive cost optimization & cost control initiatives. Ensure 100% service levels achieved.

8. Drive review of current processes and coordinate with relevant internal stakeholders to implement process improvements

9. Ensure adherence to policies, processes, systems, and SLAs; monitor customer complaints, conduct root cause analysis, and provide solutions to enhance customer satisfaction

10. Lead, manage & motivate the team; provide functional guidance and training

11. Continuously review and evaluate the performance of the team and service providers, and provide feedback and improvement plans

Preferred candidate profile

Experience managing fulfilment for retail stores/e-commerce/Quick Commerce