Loan Officer - Microfinance Sales

Tata Capital Finance Ltd; Talikoti; On-site; INR 250,000 - 450,000; Full time

Job summary

Tata Capital Finance Ltd in Talikot is seeking a Loan Officer for Retail MFB - Sales to drive loan disbursements while keeping delinquency low. You will lead a field team, source new business, conduct centre meetings and regular visits to applicants to expand market reach.

Fresher to 5 years’ experience in microfinance sales is acceptable; knowledge of JLG models is a plus. The role demands relationship building, strong customer service, and the ability to meet daily collection targets through

Qualifications

• Strong relationship-building and communication skills.
• Ability to source new business and manage client portfolios.
• Demonstrated sales flair with targets and outcomes.
• Understanding of customer service attributes and complaint handling.

Responsibilities

• Disbursement targets with minimum delinquency.
• Identify Joint liability Groups and disburse loans.
• Manage portfolio quality and track delinquencies and frauds.
• Conduct regular field visits, centre meetings and loan applicant assessments.
• Maintain relationships with clients and local communities to grow the brand.

Skills

Relationship management

Business sourcing

Flair for sales

Customer service

Education

Graduate

Job description

Loan Officer - Retail MFB - Sales - Talikot - Annapurna Nilay - J Grades 10563

To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets. Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre

Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred.

• Relationship management
• Business sourcing
• Flair for sales
• Understand critical attributes of customer service

Education Graduate in any discipline