Loan Officer - Retail Microfinance Sales

Tata Capital Finance Ltd; Ranchi, Giridih; On-site; INR 250,000 - 400,000; Full time

Job summary

Tata Capital Finance Ltd in Ranchi invites applications for a Loan Officer - Retail MFB - Sales. The role targets achieving disbursement goals while controlling delinquency, and involves identifying JLG groups and managing sales teams across the territory for deeper market reach.

The job requires fresher to up to 5 years in microfinance sales, with basic MF/JLG understanding and strong client relationship skills. Travel within the region will be required.

Qualifications

• Fresher to max 5 years of sales experience in microfinance is acceptable.
• Basic understanding of Microfinance and JLG model preferred.
• Strong communication and client relationship skills.

Responsibilities

• Achieve disbursement targets with minimum delinquency.
• Identify Joint Liability Groups (JLG) and disbursed loans for target customers.
• Lead and manage sales teams across assigned territories for market penetration.
• Conduct regular field visits and center meetings with loan applicants.
• Ensure portfolio quality by monitoring dues, non-starters, delinquency and frauds.
• Maintain relationships with clients and build brand presence in the region.

Skills

Relationship management

Business sourcing

Flair for sales

Customer service

Education

Graduate in any discipline

Job description

Loan Officer - Retail MFB - Sales - Gawan - Choudhary Building - J Grades 10563
To ensure the achievement of disbursement targets with minimum delinquency
Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.
Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.
Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
Disbursement, repayment and delinquency management, achieving daily / weekly collections targets
Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
Undertake regular field visits, Centre Meeting and loan applicants
Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.
Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred.
Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline