Legal Manager-Debt Management

IDFC FIRST Bank; Mysuru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

IDFC FIRST Bank in Mumbai is seeking a Collection Manager - Rural to lead the collections department and oversee agencies in the assigned territory. The role focuses on optimizing EMI recovery while ensuring compliance with bank guidelines.

The ideal candidate has 4+ years in collections, with experience in managing delinquency, data maintenance, and reporting. The position is based in Mumbai within the Operations unit.

Qualifications

• Graduate – Any
• Post Graduate – Any
• Minimum of 4 years of experience in Collections.

Responsibilities

• Responsible for managing and undertaking collections process for debts that have been assigned
• Regularly track the portfolio for specific buckets for the assigned area
• Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters
• Responsible to allocate and achieve targets from agencies/ in house team
• Regularly follow up with the default customers
• Ensuring adherence to collection process and legal guidelines
• Tracing out absconded default customers and initiate recovery process
• Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases
• Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis

Education

Graduate – Any

Post Graduate – Any

Job description

Job Title

Collection Manager - Rural

Place of Work

Mumbai

Business Unit

Operations

Function

Collections

Job Purpose

The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.

Responsibilities

• Responsible for managing and undertaking collections process for debts that have been assigned


• Regularly track the portfolio for specific buckets for the assigned area


• Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters


• Responsible to allocate and achieve targets from agencies/ in house team


• Regularly follow up with the default customers


• Ensuring adherence to collection process and legal guidelines


• Tracing out absconded default customers and initiate recovery process


• Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases


• Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis

Educational Qualifications

Graduate – Any
Post Graduate – Any

Experience

Minimum of 4 or more years of experience in Collections.