Learning Operations Associate

Accenture in India; Mumbai; On-site; INR 380,000 - 620,000; Full time

Job summary

Accenture in India is seeking a Learning Operations Associate to support planning, coordination and execution of learning and development programs. The role emphasizes learning administration, scheduling, LMS updates, and stakeholder communication.

You will work with instructors, vendors and global teams, maintain accurate records, and ensure timely delivery of training programs. A bachelor’s degree and 1–3 years in learning administration or HR operations are sought, with openness to Australian

Qualifications

• Experience in Learning Administration, Scheduling or HR operations.
• Exposure to LMS platforms such as SuccessFactors and ClearXP.
• Bachelor’s degree or equivalent.
• Willingness to work Australian shift timings.
• Strong MS Office skills, especially Excel and Word.
• Excellent communication and data accuracy.

Responsibilities

• Support scheduling and coordination of internal and external learning programs.
• Update LMS with course setup, enrollments, attendance and completion data.
• Coordinate with instructors, trainers, vendors and facilities for logistics.
• Book training venues, virtual sessions and learning resources.
• Respond to learning administration and scheduling queries within defined timelines.
• Communicate schedules and updates to stakeholders accurately and on time.
• Maintain learning records and documentation with high accuracy.
• Perform basic reporting on training activities and participation metrics.

Skills

Learning Administration

Scheduling

HR operations

Coordination

Vendor coordination

Education

Bachelor's degree

Tools

SuccessFactors

ClearXP

Job description

Skill required: Talent Development - Learning Operations

Designation: Learning Operations Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song - all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

The Learning Admin Associate supports the planning, coordination, and execution of learning and development programs. This role focuses on learning administration and scheduling activities, ensuring accurate LMS updates, timely coordination with instructors and vendors, and smooth delivery of training programs. The associate works under guidance while ensuring high data accuracy, adherence to learning processes, and effective stakeholder communication. ed workforce.

What are we looking for?

• Relevant years of experience in Learning Administration, Scheduling, HR operations, or a coordination/support role.
• Exposure to LMS platforms - SuccessFactors & ClearXP)
• Bachelor’s degree (B.A / B.Com / B.Sc / B.Tech or equivalent).
• "Must be open to Australian shift timings: (9 am to 5 pm) Australian time" "
• Basic understanding of Learning Administration and Scheduling processes.
• Hands-on exposure to Learning Management Systems (SuccessFactors & ClearXP)
• Strong MS Office skills, especially Excel and Word.
• Ability to work with large volumes of data with high accuracy.
• Good written and verbal communication skills.
• Strong organizational and time-management skills.
• Attention to detail and quality-driven mindset.
• Customer service orientation and ability to work with global stakeholders.
• Willingness to learn and adapt to multiple learning platforms and processes.

Roles and Responsibilities:

• Support scheduling and coordination of internal and external learning programs.
• Update and maintain Learning Management Systems (LMS) including course setup, enrollments, attendance, and completion tracking.
• Coordinate with instructors, trainers, vendors, and facilities to confirm training logistics.
• Book training venues, virtual sessions, and required learning resources as per schedules.
• Respond to learning administration and scheduling queries within defined timelines.
• Communicate training schedules, changes, and updates to stakeholders accurately and on time.
• Monitor schedules and escalation conflicts or issues to the Scheduling Team Lead when required.
• Maintain learning records, reports, and documentation with high accuracy.
• Perform basic reporting on training activities and participation metrics.
• Support continuous improvement initiatives within learning administration processes.