Learning & Development Manager (Multi- Property)

Accorhotel; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Accor in Bengaluru, India seeks a dynamic Learning & Development Manager to lead the design, implementation, and evaluation of comprehensive learning initiatives across the organization. You will drive skill-gap analyses, develop innovative training solutions, and foster a culture of continuous growth and development.

The role requires strong analytics, stakeholder management, and expertise in various delivery methods (e-learning, blended, ILT).

Qualifications

• Bachelor's degree in HR, Education, OD or related field.
• 3–5 years in Learning & Development or training management.
• Experience delivering diverse training programs (e-learning, blended, ILT).
• Proficiency with LMS and training delivery platforms.
• Strong analytics to measure training effectiveness.
• Excellent project management and ability to handle multiple initiatives.
• Excellent communication and presentation skills.
• Understanding of adult learning principles.
• Budget management and resource allocation experience.
• Proficiency in MS Office.

Responsibilities

• Conduct training needs assessments across the organization to identify skill gaps and learning opportunities.
• Design and develop innovative learning solutions (e-learning, blended learning, ILT) tailored to organizational needs.
• Implement and manage learning initiatives from conception through execution and delivery.
• Establish relationships with external training providers and SMEs to enhance programs.
• Create measurement strategies to evaluate learning impact on business outcomes and performance.
• Develop and maintain the Learning Management System (LMS) for optimal use.
• Manage learning budgets and allocate resources to maximize program ROI.
• Collaborate with HR and department leaders to align programs with goals.
• Design onboarding and professional development programs to support retention.
• Stay current with industry trends and recommend innovative solutions.
• Prepare detailed reports and presentations on outcomes and recommendations.

Skills

Learning & Development

Training management

Stakeholder management

Project management

Analytical skills

Communication skills

Education

Bachelor's degree in HR / Education / OD

Master's degree

Tools

LMS

MS Office

E-learning platforms

Job description

We're looking for a dynamic and strategic Learning & Development Manager to join our organization in Bengaluru, India. In this pivotal role, you'll be responsible for designing, implementing, and evaluating comprehensive learning initiatives that drive employee growth and organizational success. You'll work collaboratively across departments to identify skill gaps, develop innovative training solutions, and foster a culture of continuous learning and development. This position offers an exciting opportunity to make a meaningful impact on our workforce's professional development and career progression.

• Conduct thorough training needs assessments across the organization to identify skill gaps and learning opportunities, translating findings into actionable strategic learning plans
• Design and develop innovative learning solutions utilizing diverse methodologies including e-learning, blended learning, instructor-led training, and experiential learning programs tailored to organizational needs
• Implement and manage learning initiatives from conception through execution, ensuring seamless delivery and participant engagement across all levels of the organization
• Establish and maintain strong relationships with external training providers, consultants, and subject matter experts to enhance the quality and scope of learning programs
• Create and execute comprehensive measurement strategies to evaluate the effectiveness of learning initiatives, analyzing data to demonstrate impact on business outcomes and employee performance
• Develop and maintain the Learning Management System (LMS), ensuring optimal functionality, user adoption, and accessibility for all employees
• Manage learning and development budgets efficiently, allocating resources strategically to maximize program effectiveness and return on investment
• Collaborate with HR, department leaders, and stakeholders to align learning initiatives with organizational goals, culture, and talent development strategies
• Design onboarding and professional development programs that support employee retention, engagement, and career advancement
• Stay current with industry trends, emerging technologies, and best practices in learning and development, recommending innovative solutions to enhance organizational capability
• Prepare detailed reports and presentations on learning program outcomes, participant feedback, and recommendations for continuous improvement

Required Qualifications:

• Bachelor's degree in Human Resources, Education, Organizational Development, or a related field
• Minimum 3-5 years of professional experience in Learning & Development, training management, or talent development roles
• Demonstrated expertise in designing and delivering diverse training programs (e-learning, blended learning, instructor-led training)
• Proficiency with Learning Management Systems (LMS) and training delivery platforms
• Strong analytical skills with the ability to measure and evaluate training effectiveness using data-driven approaches
• Excellent project management capabilities with proven ability to manage multiple initiatives simultaneously
• Exceptional communication and presentation skills, with the ability to engage diverse audiences
• Solid understanding of adult learning principles and instructional design methodologies
• Experience in budget management and resource allocation for training programs
• Proficiency in Microsoft Office Suite and familiarity with training software and tools
• Strong interpersonal and stakeholder management skills with the ability to build collaborative relationships

Preferred Qualifications:

• Master's degree in Human Resources, Education, or Organizational Development
• Certification in instructional design, training and development, or related field (ASTD, CIPD, or equivalent)
• Experience with change management initiatives and organizational transformation
• Knowledge of talent management systems and succession planning
• Experience working in a multicultural or diverse organizational environment
• Familiarity with virtual training delivery and remote learning technologies
• Background in performance management and coaching methodologies