Lead Warehouse

Swiggy; North Goa; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Swiggy in Goa is seeking an experienced Warehouse Operations Manager to lead large-scale, tech-enabled warehouse and logistics activities. You will implement SOPs, manage KPIs, and partner with multiple functions to meet business goals.

The role requires strong analytical and Excel skills, 3–4 years in big-box warehousing, and experience coordinating with 3PLs and internal teams to reduce shrink and improve efficiency. Join a fast-growing, data-driven logistics environment.

Qualifications

• 3–4 years of experience in large, high-end warehouse and logistics operations.
• Proven ability to drive SOPs, KPIs, and cost efficiency.
• Strong analytical, communication, and Excel skills.

Responsibilities

• Manage large, big box technologically enhanced high end warehouse operations.
• Drive SOP and KPI for warehousing operations and benchmark them.
• Collaborate with functions to achieve business goals.
• Improve warehouse efficiencies and SLA management.
• Handle Distribution (Mid-mile Logistics) and reverse logistics.
• Plan root-cause analysis for inventory deviations.
• Drive productivity and cost efficiency.
• FEFO & FIFO management.
• Coordinate with Dark Store operations for smooth material movement.
• Stock audit and shrink reduction.
• Engage teams to streamline processes.

Skills

Analytical skills

Excel

Team leadership

3PL partnerships

Forecasting

Job description

Job Description:

Company Description

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Job Description

Roles and Responsibilities:

• Manage large, big box technologically enhanced high end warehouse operations.
• Driving SOP and KPI for warehousing operations and benchmark them.
• Work closely with all the functions to achieve overall business goals
• Warehouse efficiencies and SLA management.
• Distribution (Mid-mile Logistics)
• Planning & managing reverse logistics
• Plan and identify root causes of inventory deviation through cause-and-effect analysis.
• Drive productivity and improve cost efficiency
• FEFO & FIFO Management
• Coordination with the Dark Store operations team for smooth material movement.
• Warehouse Stock audit, Reduce shrink
• Engaging with various teams to streamline the processes and operations.

Qualifications

• 3 to 4 years of experience in establishing and managing multiple and large, big box technologically enhanced high-end warehouse & logistic operations.
• Having F&V experience will be an added advantage.
• Effective Analytical, Communications & Excel skills are a must.
• Ability to work as a team player in a target driven work environment
• Ability to work with 3PL partners
• Should have experience towards managing a large team, City heads/WH heads will be reporting into the candidate
• Ability think Consumer first and go deep into consumer needs and create innovative solutions for their needs
• Overall, should have managed warehousing planning, Distribution & logistic operations of leading organizations
• Ability to forecast and determine productivity requirements to produce during the day to meet the overall building objectives.
• Drive process improvements and the ability to keep pace with our explosive growth while motivating others in an effort to reduce shrink.
• Ability to develop systems, processes, and infrastructure related to warehouse & logistic.
• Implemented lean process and innovative technology solutions to improve automation and productivity.
• Ability to analyzing various business scenarios and recommending prompt actions for exponentially expanding business

Additional Information

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law

Visit our tech blogs to learn more about some the challenges we deal with:https://medium.com/swiggy-bytes

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

• Team: Warehouse Operations
• BusinessUnit: Instamart
• Department.: Supply Chain & Operations

Requirements: