Finhaat is looking for a dynamic individual to lead warehouse operations across India. This role involves managing performance metrics, developing training programs, and building vendor relationships. Ideal candidates should have experience in e-commerce or logistics and excel in fast-paced environments. The position is based onsite in Gurugram with a 6-day workweek. Join us in optimizing warehouse efficiency and ensuring high standards in operations.
Qualifications
Energetic and growth-oriented individual.
Ability to thrive in fast-paced environments.
Strong data and process-driven mindset.
Responsibilities
Lead overall warehouse operations across India.
Manage warehouse team performance and efficiency.
Develop and manage training programs for staff.
Negotiate costs with warehouse partners.
Handle post-delivery issues and improve processes.
Skills
Leadership in warehouse operations
Performance management
Vendor management
Data-driven decision making
E-commerce logistics experience
Job description
Responsibilities
Lead overall warehouse operations PAN India owning key KPIs around Timely Dispatches, Inventory Management, Quality of Dispatch and Warehouse cost
Lead overall performance management for warehouse team; setting up monthly targets and ensuring timely reviews to enable high people efficiency
Develop and Manage warehouse knowledge banks and SOP repositories; Work closely with Learning and Development team for people training and capability building
Own overall warehouse operations cost and have strong monitoring around multiple cost metrics associated with warehouse rent, packaging cost, people cost, stationery etc.
Lead relationship management with all vendor partners and identify opportunities to onboard new strategic vendors related to warehouse operations
Lead new warehouse onboarding process; identification of location, and then ensuring timely go live
Extensive coordination with internal as well as external stakeholders to fast‑paced key initiatives
Benchmark current warehouse cost against the market standards; timely negotiation of rate cards with warehouse partners accordingly
Own Post‑Delivery issues on all the Warehouse Dispatched orders and do consistent process improvements to ensure reduction in customer escalations
Requirements
Energetic and hungry individual who is willing to learn and grow with our startup
Ability to think and react in a high‑energy, fast‑paced environment
Data and Process driven acumen
Prior experience in e‑commerce, logistics, warehousing would be preferred
NOTE: This role is completely onsite & 6‑days (Mon‑Sat) working in Sector‑66, Gurugram, Haryana.