Lead –Tele callingFinance

VRSamadhan

Mumbai

On-site

INR 450,000 - 550,000

Full time

14 days+

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Benefits offered by this job

Competitive salary and performance-based incentives

Collaborative and inclusive work culture

Opportunities for professional growth and development

Job summary

A dynamic sales team in Mumbai is seeking an experienced Inside Sales Lead to drive our inside sales efforts. The ideal candidate will possess 5-8 years of inside sales experience, including at least 2 years in a leadership role. Responsibilities include mentoring telecallers, developing sales strategies, and enhancing customer relationships. This position offers a competitive salary and incentives within a collaborative culture focused on growth.

Qualifications

5-8 years of proven inside sales experience, preferably in B2B environments.
At least 2 years in a team leadership role.
Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

Lead, mentor, and motivate a team of telecallers.
Develop effective inside sales strategies to achieve revenue targets.
Build and maintain strong relationships with customers.
Track and analyze sales metrics for improvements.
Continuously evaluate and refine the sales process.

Skills

Team leadership

Sales strategy development

Customer relationship management

Strong communication skills

Analytical abilities

Education

Bachelor's degree in Business, Marketing, or a related field

MBA

Tools

CRM tools

MS Office Suite

Job description

Job Description

Position: Lead –Tele calling

Location: Mumbai

CTC: 5-6 LPA

Position Overview: We are seeking a dynamic and results-driven Inside Sales Lead for our growing inside sales team based in Mumbai. The ideal candidate will have 5–8 years of relevant experience in inside sales, team management, and business development, with a proven ability to drive sales performance, mentor team members, and optimize sales processes.

Key Responsibilities

Team Leadership & Management:

Lead, mentor, and motivate a team of 4–5 telecallers.
Set clear performance targets, KPIs, and monitor team productivity.
Conduct regular coaching, feedback sessions, and performance evaluations.

Sales Strategy & Execution:

Develop and implement effective inside sales strategies to achieve revenue targets.
Ensure consistent pipeline development through outbound calling, query resolution, objection handling, and CRM utilization.

Customer Relationship Management:

Build and maintain strong relationships with prospective and existing customers.
Identify customer needs and provide tailored solutions to close sales.
Manage and resolve customer queries in a timely and professional manner.

Reporting & Analytics:

Track and analyze sales metrics to identify areas for improvement.
Prepare regular reports and dashboards for senior management.
Use CRM tools to manage customer interactions and sales activities effectively.

Process Improvement:

Continuously evaluate and refine the sales process for greater efficiency and conversion.
Implement best practices and stay updated on industry trends.

Qualifications

Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
5–8 years of proven inside sales experience, preferably in B2B environments.
At least 2 years in a team leadership role.
Strong communication, negotiation, and interpersonal skills.
Proficient in CRM tools and MS Office Suite.
Ability to work in a fast-paced environment and meet deadlines.
Strong analytical and problem-solving abilities.

About ShopSe

ShopSe is focused on revolutionizing instant, paperless and cardless EMI solutions for consumers. We’re already in the league of top brands in our category and are raising the bar in Digital Financing. Affordability, Trust & Innovation is the backbone of our product. We’re backed by top VC firms, Chiratae Ventures (Formerly IDG Ventures India) & BeeNext in seed round. Featured in the hottest 30 start-ups in Inc42’s ‘30 Startups to Watch’.

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