Lead Technical Analyst – HR Systems

ADP; Hyderabad; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

ADP is seeking a Lead Technical Analyst – HR Systems in Hyderabad to drive HR technology programs, lead complex initiatives, and translate business needs into scalable system solutions.

You will oversee integrations across HR applications, guide requirements, testing, and deployment, and collaborate with stakeholders to deliver high-quality, scalable HR technology outcomes.

Qualifications

• Bachelor’s or PG in CS/Engineering or related field.
• 10–12 years IT experience with HR systems.
• 8–10 years as technical or business analyst for HCM products.
• SAP SuccessFactors Employee Central certification required.
• At least two end-to-end Employee Central implementations.

Responsibilities

• Lead cross-functional HR tech projects aligning business and tech needs.
• Drive implementations and enhancements across SAP SF and ADP Lyric HCM.
• Define requirements, config support, testing, and deployment.
• Oversee integrations across HR apps and data platforms.
• Create technical and user documentation; manage releases.

Skills

Stakeholder management

SQL

Technical analysis

Systems design

Leadership

Education

Bachelor’s or Postgraduate degree in CS/Engineering

Tools

SAP SuccessFactors

ADP Lyric HCM

Job description

Job Title: Lead Technical Analyst – HR Systems

The HR Technology team is transforming Human Resources through science, technology, and human intelligence. We build state-of-the-art solutions that create a frictionless associate experience through a seamless digital journey.

We are looking for a highly skilled and experienced Lead Technical Analyst to join our team and drive the implementation, support, and continuous improvement of HR technology products. This role will play a key part in translating business needs into scalable system solutions, leading complex initiatives, and ensuring successful delivery aligned to business objectives.

Job Summary:

The Lead Technical Analyst is primarily responsible for analyzing HR business processes, identifying system needs, and delivering technology solutions across a complex HR systems landscape. This role will also lead to the design and implementation of inbound and outbound integrations across HR applications such as Recruiting, Onboarding, Employee Central, HR Data Layers, and Identity Management systems.

This role works closely with technical and non-technical stakeholders, internal teams, external vendors, and support partners to ensure strong system performance, effective releases, and high-quality user experience. The role also drives project execution to ensure timely and successful delivery.

Key Responsibilities:

• Lead cross-functional projects that solve complex business problems and bridge business needs with technical solutions
• Drive HR systems implementation and enhancement initiatives across platforms such as SAP SuccessFactors and ADP Lyric HCM
• Lead requirements gathering, documentation, configuration support, testing, issue resolution, and deployment activities
• Oversee the support and continuous improvement of HR systems and integrations
• Partner with HR and business stakeholders to understand requirements and recommend effective, scalable solutions
• Analyze gaps, investigate issues, identify root causes, and present solution options to both business and IT stakeholders
• Design, implement, and support integrations across HR applications and related enterprise platforms
• Create and maintain clear technical and functional documentation
• Plan and execute testing for system enhancements, fixes, releases, and upgrades, including test scenarios, documentation, and defect tracking
• Manage change effectively by assessing impacts across technology, processes, and business operations
• Troubleshoot technical issues and manage multiple priorities across projects and support demands
• Build knowledge of new ADP HCM products while continuing to support existing and legacy platforms

Qualifications:

• Bachelor’s or Postgraduate degree in Computer Science, Engineering, or a related discipline
• 10–12 years of overall IT experience
• 8–10 years of experience in technical analyst or business analyst roles supporting HCM products
• Certification in SAP SuccessFactors Employee Central is required
• At least two end-to-end Employee Central implementations
• Knowledge of Onboarding 1.0 and 2.0
• Knowledge and working experience on ADP Lyric HCM
• Experience supporting at least two production support projects
• Strong experience in implementation, technical analysis, system design, troubleshooting, and solution delivery
• Strong understanding of software development lifecycle methodologies
• Strong understanding of SQL concepts
• Ability to produce clear documentation and training materials
• Strong communication, collaboration, influencing, and leadership skills
• Self-motivated with the ability to manage multiple priorities effectively
• Preferred Qualifications - Product Management certification