Job Code: NETWORK ENGINEER
Department: IT / Network Services
Role Type: Individual Contributor
Level: L2
Location: Gurgaon
Reporting To: Network Manager / Service Delivery Manager
Role Purpose
The Network Engineer will be responsible for design, implementation, operations, and support of enterprise wired and wireless networks, with hands-on expertise in Cisco and Juniper technologies. The role supports business-critical network infrastructure ensuring high availability, performance, and security.
Key Responsibilities
Network Operations & Support
- Provide L2/L3 support for wired and wireless network environments
- Troubleshoot and resolve incidents related to routing, switching, and WLAN
- Participate in incident, problem, and change management processes
- Perform root cause analysis (RCA) and implement permanent fixes
Implementation & Configuration
- Configure and maintain Cisco and Juniper routers, switches, and wireless systems
- Implement VLANs, trunking, routing protocols, redundancy, and QoS
- Support new site deployments, expansions, and network upgrades
Coordinate with ISPs, OEM vendors, and internal stakeholders
Wired & Wireless Technologies
Manage LAN, WAN, WLAN infrastructure
- Configure routing protocols such as OSPF, BGP, EIGRP
- Support enterprise wireless (Controller-based WLANs, RF fundamentals, WLAN security)
- Assist with wireless performance tuning and coverage optimization
Documentation & Compliance
- Maintain updated network diagrams, SOPs, and configuration documentation
- Ensure adherence to security, compliance, and organizational standards
Support audits and internal reviews when required
Required Technical Skills
Core Networking
- Strong understanding of TCP/IP, OSI Model, VLANs, STP, DHCP, DNS
Hands-on experience with Cisco IOS/NX-OS and Juniper JunOS
Wired Technologies
Cisco Catalyst / Nexus
Juniper EX / QFX switches
Wireless Technologies
Enterprise WLAN solutions (Cisco / Juniper / equivalent)
Knowledge of WLAN security (802.1X, WPA2/WPA3)
Tools (Preferred)
Network monitoring tools (SolarWinds, PRTG, or similar)
Packet analysis tools (Wireshark)
Certifications
Mandatory / Strongly Preferred
Cisco Certified Network Associate (CCNA)
Juniper Networks Certified Internet Associate (JNCIA)
Preferred
CCNP (Enterprise / Wireless)
JNCIS / JNCIP
ITIL Foundation
Experience & Education
3-8 years of experience in enterprise or service-provider networking
Bachelor's degree in Engineering / IT / Computer Science (or equivalent experience)
Behavioral Competencies
- Strong troubleshooting and analytical mindset
- Clear communication and documentation skills
- Ability to work independently and in a team environment
- Willingness to support on-call or shift-based operations (if required)