Lead Salesforce Administrator

Dentsu Aegis Network Ltd.; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Dentsu Aegis Network Ltd.位于印度班加罗尔正在寻求一名Lead Salesforce Administrator，负责领导团队管理和支持Salesforce平台的实施，确保为全球用户提供高可用性服务。

该职位要求具有至少6年的Salesforce管理员经验和3年的团队管理经验，此外需要具备良好的问题解决能力和数据管理能力。

Qualifications

• 需有6年作为Salesforce管理员的工作经验。
• 至少3年团队管理经验。
• 良好的问题解决能力及数据分析能力。

Responsibilities

• 领导团队管理Salesforce平台的实施和支持。
• 执行Salesforce配置更改，包括流程和审批流程。
• 提供L2支持，指导初级管理员。

Skills

Salesforce经验

团队管理

问题解决能力

数据管理

软件开发生命周期知识

Education

Salesforce认证（管理员、高级管理员、应用程序构建者等）

计算机科学或相关领域的学位

Tools

Sales Cloud

APEX

JIRA

Azure DevOps

Job description

## Lead Salesforce Administrator申请locations: Bangaloretime type: 全职posted on: 今天发布job requisition id: R1124219本职位负责领导一支支持和维护应用程序平台的团队,以确保全球技术部为公司提供可靠的、可扩展的、可维护的,并具备高可用性的服务。**Job Description:**Key responsibilities:* Responsible for leading a team, administrating the Salesforce implementation to support a global user base* Offer L2 support for the Salesforce platform. Guide junior platform administrators* Support user queries and Training about new functionalities launched every month by development team.* Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings.* Manage the data migrations and data loading request for Salesforce.* Support of the Salesforce integration with other applications and downstream systems* Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development.* Execute salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports.* Stay up to date with new Salesforce releases and evaluate new features for implementation.* Identify unused or underutilized platform features and work product owner to get it prioritized in product backlog.* Establish best practices, maintaining documentation, and suggesting improvements - as the in-house expert, bring ideas on developments and new ways of working!Skills and Experience -* Salesforce experience with Sales Cloud | Lightning Force | Visual Force | Workflows | Process Builder | Flows | APEX (Write and Read) | SOAP and REST API | Application Integration |Salesforce DX* Salesforce Administrator, Advanced Administrator, Salesforce App Builder and Salesforce Platform Developer 1 & SalesCloud certifications are a must.* Must have 6 years of experience working as a Salesforce Administrator.* Must have 3 years leading teams experience.* Strong problem-solving skills, data and software applications* High energy and passion for the job with a can-do attitude* Ability to lead a team of platform administrators and work on own* Must be a self-starter and willing to get stuck in* Strong organizational skills and resourcefulness* Proven ability to deliver on commitments* Good knowledge of Software Development Lifecycle (Waterfall, Agile, Hybrid) and Devops processes* Exposure to JIRA or Azure Devops* Nice to have - Additional Salesforce certifications, e.g. Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I.* Experience within a large, global organisation would be advantageous**Location:**Bangalore**Brand:**Bcoe**Time Type:**全职**Contract Type:**永久