Lead-Retail (Fragrances)

Titan Company; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Titan Company in Bengaluru is seeking a Lead- Retail to drive operations across LFS Channels, SKINN Kiosks, Titan World retail channel and specialty retail stores. The role demands leadership of a large retail team, setting targets, and shaping strategies to grow brand presence.

Requires 10+ years in retail management with at least 5 years in fragrance, strong leadership, analytics, and willingness to travel across locations to implement initiatives.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 10+ years of experience with minimum 5+ years in retail management, preferably in fragrance or beauty/fashion industries.
• Strong knowledge of retail industry dynamics, sales targets, and customer experience.

Responsibilities

• Develop and implement retail strategies to drive sales and brand awareness across LFS chains, specialty stores, Titan World channels and kiosks.
• Expand kiosk strategy with a goal of 100 kiosks by FY28.
• Oversee operations of all retail locations ensuring policy compliance and performance against targets.
• Set sales targets, monitor performance and drive revenue growth.
• Train and motivate retail staff to deliver excellent customer service and promote the brand image.
• Conduct market research, analyze data to identify trends and consumer preferences.
• Collaborate with marketing to plan promotions and events to increase footfall and sales.
• Monitor inventory levels and ensure timely replenishment.
• Build relationships with key stakeholders including retail partners and suppliers.
• Prepare and present regular sales and market trend reports to senior management.
• Stay updated on industry developments and identify growth opportunities.
• Travel to various retail locations to provide support and guidance.

Skills

Leadership

Communication

Interpersonal skills

Data analysis

Travel willingness

Education

Bachelor's degree in Business Administration/Marketing

Job description

Job Requirements

Job Description

Job Title: Lead- Retail (LFS Chains, SKINN Kiosks ,Titan World retail channel , Speciality Retail Chains & TCL Retail Chains)

Company Name: Titan

Job Type: Regular/Permanent (RP)

Job Category: Fragrances

Department: LFS - Fragrances

Location: Bengaluru, Karnataka, India

Additional Parameters:

• Must have experience in managing retail operations for Retail ,LFS Channel .
• Strong knowledge and understanding of the Retail Channels & metrics
• Ability to work with a Larger Team and drive them towards Organisational goals
• Proven track record of achieving sales targets and driving revenue growth
• Ability to develop and implement effective retail strategies to increase brand awareness and customer engagement
• Excellent leadership skills with the ability to manage and motivate a team
• Strong communication and interpersonal skills to build relationships with stakeholders and customers
• Ability to drive Key Divisional projects which are transformational in nature
• In-depth understanding of retail trends and consumer behaviour.
• Proficient in data analysis and reporting to make informed business decisions
• Willingness to travel to different retail locations as needed
• Bachelor's degree in Business Administration, Marketing, or a related field
• 10+ Yrs of experience with Minimum of 5 years of experience in retail management, preferably in the fragrance & Beauty or Fashion industry
• Fluency in local language and English is required. Knowledge of other regional languages is a plus.

Responsibilities:

• Develop and implement retail strategies to drive sales and increase brand awareness for Titan's fragrance products in LFS chains, specialty retail stores, Titan World retail channel, and Kiosks
• Expansion of Kiosk strategy – aspiration to reach 100 Kiosks by FY 28
• Manage and oversee the operations of all retail locations, ensuring compliance with company policies and procedures
• Set sales targets and monitor performance to achieve revenue goals
• Train and motivate retail staff to provide excellent customer service and promote the brand's image
• Conduct market research and analyze data to identify consumer trends and preferences
• Collaborate with the marketing team to plan and execute promotional activities and events to increase footfall and sales
• Monitor inventory levels and ensure timely replenishment to meet customer demand
• Build and maintain relationships with key stakeholders, including retail partners and suppliers
• Prepare and present regular reports on sales performance, market trends, and competitor activities to senior management
• Stay updated on industry developments and make recommendations for improvement and growth opportunities
• Travel to different retail locations to conduct store visits and provide support and guidance to retail teams.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field
• 10+ Yrs of experience with Minimum of 5+ years of experience in retail management, preferably in the fragrance industry
• Strong knowledge and understanding of the Retail industry and what is takes to drive sales and customer experience in Retail
• Proven track record of achieving sales targets and driving revenue growth
• Excellent leadership, communication, and interpersonal skills
• Proficient in data analysis and reporting
• Willingness to travel as needed
• Fluency in local language and English is required. Knowledge of other regional languages is a plus.

Work Experience

Knowledge:

• Sales/ retail experience
• Business acumen
• Partner Management
• Analytical ability
• Vendor management

Behavioural Skills:

• Customer Centricity
• Interpersonal Effectiveness
• Ambiguity tolerance
• Delivers Results
• Nurtures Relationships
• Influence for Impact
• Innately Curious