Lead Production Operation Engineer

NEXUS PRO SERVICES; Kamrup Metropolitan; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

NEXUS PRO SERVICES in Guwahati seeks a Lead Production Operations Engineer to drive reliable, scalable systems in a tech & digital enterprise factory setting. You will oversee L3 ops, coordinate with product, security and development teams, and champion best practices for uptime and security.

The role demands 11–14 years total experience, strong Google Cloud and Kubernetes hands-on skills, and a deep understanding of DevOps, SRE and ITIL.

Qualifications

• B Tech in Computer Science or related.
• Extensive experience in Google Cloud and Kubernetes.
• Strong DevOps and ITIL knowledge with SRE fundamentals.

Responsibilities

• Operate team efficiently
• Implement best practices for system reliability
• Collaborate with development, security
• Identify, mitigate risks
• Stay current with technologies
• Communicate with stakeholders
• Provide L3 operations support

Skills

Kubernetes

GCP

DevOps practices

Linux

Dynatrace monitoring

ITIL

Networking experience

Cloud Infra knowledge

BFSI domain experience

Application support

Education

B Tech in Computer Science or related

Tools

Container Registry

Job description

Job Title: Lead Production Operations Engineer

Job Details
Business Unit: Tech & digital
Team: Enterprise Factory
Reports to: Head of Engineering
Location: Guwahati
Role Type: Non-Supervisory
Direct Reportees: 0
Travel Required: No
Job Band Range: D1-D2

Job Purpose
Ensure reliable, scalable, secure systems and infrastructure

Job Responsibilities
Operate team efficiently
Implement best practices for system reliability
Collaborate with development, security
Identify, mitigate risks
Stay current with technologies
Communicate with stakeholders
Provide L3 operations support

Educational Qualifications
B Tech in Computer Science or related

Key Skills
Application support
Networking experience
DevOps practices
GCP cloud platform
Kubernetes orchestration
Dynatrace monitoring
Linux operating system
ITIL experience
Cloud Infra knowledge
BFSI domain experience

Experience Required
11-14 years overall experience
7+ years production support on Google Cloud
3-5 years hands-on Kubernetes
7+ years application, technical customer support
Basic SRE understanding
Hands-on logging, alerting, monitoring
Containerization technologies
GCP Services experience
GCP Networking fundamentals
GCP Security fundamentals
Container orchestration
Container Registry
Load balancer, auto scaling, database setup
Backup and recovery on GCP

Major Stakeholders
Product Manager
Business Analyst
Incident Management team
Development Team