Lead Product Management

NPCI; Mumbai; On-site; INR 3,500,000 - 7,000,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Parental leave

Relocation support

Mobile reimbursement

Job summary

NPCI in Mumbai seeks a Senior Product Manager to drive UPI product strategy, platform evolution, and ecosystem partnerships.

You will own the end-to-end lifecycle, collaborating with banks, fintechs, regulators, and technology teams to deliver secure and scalable products with AI-enabled insights.

Qualifications

• Strong Product Management experience in Digital Payments, Banking, Fintech, or Financial Services.
• Deep understanding of UPI, payment systems, APIs, and digital payment ecosystems.
• Experience managing large-scale products from conception to launch.
• Strong analytical, problem-solving, and stakeholder management skills.
• Exposure to AI, GenAI, Machine Learning, data analytics, and platform products is highly desirable.
• Excellent communication and executive presentation skills.

Responsibilities

• Define product vision, roadmap, and priorities for UPI products.
• Identify market and ecosystem opportunities through insights, data, and stakeholder engagement.
• Own end-to-end product lifecycle from ideation to launch and enhancement.
• Lead product planning, prioritization, implementation, and go-to-market execution.
• Translate regulatory requirements into scalable product solutions.
• Collaborate with Technology, Operations, Risk, Compliance, and Business teams to deliver secure, resilient, and high-performing products.
• Drive API, platform, and ecosystem capabilities that enhance adoption and customer experience.
• Use data and AI to inform decisions and measure outcomes.
• Engage with banks, PSPs, fintechs, merchants, and ecosystem partners to drive adoption.

Skills

Product management

Digital payments

AI familiarity

Stakeholder management

Analytical skills

Communication

Job description

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

Our Culture

TheNPCIWAY –OurGuidingPrinciples

At NPCI, we foster a culture of Inclusion, Innovation, and a High- Performance Workplace .

The NPCIWAY isnotjustaframework - it’sasharedcommitmentbyevery individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

FiveTenetsoftheNPCIWAY

• ForwardThinkingMind-Set
• CustomerFirst
• LeadWith Purpose
• PassiontoDeliver
• AllSucceedTogether

Employee Perks and Benefits

Insurance&Wellness:

• ComprehensiveCoverage :Medical,accidental,andlifeinsurance.
• Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.
• AnnualWellnessBouquet :Holisticwellbeingsupport

Family &Childcare:

• ParentalLeave :Inclusivematernityandpaternityleave.
  
• Nanny at home Support: Assistance for Working Parents
  

Mobility&Lifestyle:

• MobilityBenefits :Relocation,transfers,andtravelsupport.
  
• HomeLoanInterestSupport :Upto50%reimbursement*
  
• MobileReimbursement :Newhandsetevery2years.
  
• CarLease,SalaryAdvance,SubsidizedMeals.
• Reward&RecognitionProgram.
• TechnologyInnovation: PatentsandIPRightspolicy.

RetirementPlanning:

• ProvidentFund(PF) and Gratuity Contributions .

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.

Join NPCI's UPI Product team to build and scale productsthat power one of the world's largest real-time payment ecosystems. You willdrive product strategy, platform evolution, ecosystem growth, and AI-ledinnovation while working closely with banks, fintechs, merchants, regulators,and technology teams.

Key Responsibilities

• Defineproduct vision, roadmap, and strategic priorities for UPI products.
  
• Identifycustomer, business, and ecosystem opportunities through market insights,data, and stakeholder engagement.
  
• Ownthe end-to-end product lifecycle from ideation to launch and continuousenhancement.
  
• Leadproduct planning, prioritization, implementation, and go-to-marketexecution.
  

Platform & Product Development

• Translatebusiness and regulatory requirements into scalable product solutions.
  
• Collaboratewith Technology, Operations, Risk, Compliance, and Business teams todeliver secure, resilient, and high-performing products.
  
• DriveAPI, platform, and ecosystem capabilities that enhance adoption andcustomer experience.
  

Data & AI-Powered Product Management

• Usedata, analytics, and experimentation to drive product decisions andmeasure outcomes.
  
• LeverageAI and GenAI tools for product discovery, customer insights,prioritization, and decision-making.
  
• Partnerwith Data Science and Technology teams to implement AI-driven capabilitiesacross customer experience, fraud prevention, operational efficiency, andproduct intelligence.
  
• Evaluateemerging AI innovations and identify high-impact use cases within thepayments ecosystem.
  

Ecosystem & Stakeholder Management

• Engagewith banks, PSPs, fintechs, merchants, and ecosystem partners to driveproduct adoption and innovation.
  
• Buildalignment across leadership, business, regulatory, and technologystakeholders.
  
• Representproduct initiatives in governance forums and industry engagements.
  

Governance & Compliance

• Ensureadherence to regulatory, security, risk, and operational requirements.
  
• Maintainproduct governance, documentation, and audit readiness.
  

Requirements

• StrongProduct Management experience in Digital Payments, Banking, Fintech, orFinancial Services.
  
• Deepunderstanding of UPI, payment systems, APIs, and digital paymentecosystems.
  
• Experiencemanaging large-scale products from conception to launch and optimization.
  
• Stronganalytical, problem-solving, and stakeholder management skills.
  
• Exposureto AI, GenAI, Machine Learning, data analytics, and platform products ishighly desirable.
  
• Excellentcommunication and executive presentation skills.