Lead Product Management

National Payments Corporation of India (NPCI); Mumbai; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

National Payments Corporation of India (NPCI) is seeking a Lead Product Management to drive strategy for UPI products and scale platform capabilities. You will collaborate with banks, fintechs, merchants and regulators to shape the ecosystem, while leveraging data analytics and AI to inform prioritization and product discovery.

You will oversee end-to-end product lifecycles, align governance with regulatory requirements, and guide teams across technology, risk and operations to deliver secure,

Qualifications

• Strong product management experience in digital payments, banking, fintech, or financial services.
• Deep understanding of UPI, payment systems, APIs and digital ecosystems.
• Experience managing large-scale products from conception to launch and optimization.
• Strong analytical, problem-solving and stakeholder management skills.
• Exposure to AI, GenAI, ML, data analytics and platform products is highly desirable.
• Excellent communication and executive presentation skills.

Responsibilities

• Define product vision, roadmap and priorities for UPI products.
• Own end-to-end product lifecycle from ideation to launch and optimization.
• Lead planning, prioritization, implementation and go-to-market execution.
• Translate regulatory requirements into scalable product solutions with cross-functional teams.
• Drive API, platform and ecosystem capabilities to boost adoption and user experience.
• Leverage data analytics and AI to inform decisions and measure outcomes.
• Engage with banks, PSPs, fintechs, merchants and regulators to drive adoption and governance.

Skills

Product management

Stakeholder management

Analytical thinking

AI / GenAI exposure

Executive communication

Job description

Job Summary

Join NPCIs UPI Product team to build and scale products that power one of the worlds largest real-time payment ecosystems. You will drive product strategy, platform evolution, ecosystem growth, and AI-led innovation while working closely with banks, fintechs, merchants, regulators, and technology teams.

Key Responsibilities

Product Strategy Execution

• Define product vision, roadmap, and strategic priorities for UPI products.
• Identify customer, business, and ecosystem opportunities through market insights, data, and stakeholder engagement.
• Own the end-to-end product lifecycle from ideation to launch and continuous enhancement.
• Lead product planning, prioritization, implementation, and go-to-market execution.

Platform Product Development

• Translate business and regulatory requirements into scalable product solutions.
• Collaborate with Technology, Operations, Risk, Compliance, and Business teams to deliver secure, resilient, and high-performing products.
• Drive API, platform, and ecosystem capabilities that enhance adoption and customer experience.

Data AI-Powered Product Management

• Use data, analytics, and experimentation to drive product decisions and measure outcomes.
• Leverage AI and GenAI tools for product discovery, customer insights, prioritization, and decision-making.
• Partner with Data Science and Technology teams to implement AI-driven capabilities across customer experience, fraud prevention, operational efficiency, and product intelligence.
• Evaluate emerging AI innovations and identify high-impact use cases within the payments ecosystem.

Ecosystem Stakeholder Management

• Engage with banks, PSPs, fintechs, merchants, and ecosystem partners to drive product adoption and innovation.
• Build alignment across leadership, business, regulatory, and technology stakeholders.
• Represent product initiatives in governance forums and industry engagements.

Governance Compliance

• Ensure adherence to regulatory, security, risk, and operational requirements.
• Maintain product governance, documentation, and audit readiness.

Requirements

• Strong Product Management experience in Digital Payments, Banking, Fintech, or Financial Services.
• Deep understanding of UPI, payment systems, APIs, and digital payment ecosystems.
• Experience managing large-scale products from conception to launch and optimization.
• Strong analytical, problem-solving, and stakeholder management skills.
• Exposure to AI, GenAI, Machine Learning, data analytics, and platform products is highly desirable.
• Excellent communication and executive presentation skills.

Job Details

• Job Type: Full Time
• Job Opening Name: Lead Product Management
• Location: Maharashtra

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