Lead Process Trainer - CL9 - Banking exp

Staffing Services; Mumbai; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Staffing Services is seeking a Financial Services Trainer with strong knowledge of Banking, Insurance and Compliance. The role coordinates and oversees internal and external training operations, promoting a team-oriented environment through people development and cross-functional support.

Knowledge of managing Financial Services based LMS (Learning Management Systems) would be an added advantage. Facilitation skills and leadership will drive execution and ROI analysis across training initiatives.

Qualifications

• Facilitation skills and ability to deliver instructor-led training.
• Strong leadership and team development capabilities.
• Experience in coordinating internal and external training operations.
• Proven ability to analyse training ROI and effectiveness.

Responsibilities

• Facilitate instructor-led training courses for financial services staff.
• Help create training resources, exams, and certifications.
• Coordinate and oversee training operations with stakeholders.
• Absorb projects and update roll-out communications to operational staff.
• Evaluate existing training efforts for ROI and business impact.

Skills

Facilitation

Leadership

Training coordination

Cross-functional collaboration

Education

LMS management knowledge

Tools

Learning Management System (LMS)

Job description

Financial Services Trainer with strong knowledge of Banking, Insurance and

Compliance. Knowledge of Retail & Commercial Banking is essential. Coordinate and

oversee internal and external Training operations. In addition, this position establishes

and manages relationships between the CD team, Key internal Customer, Clients and

other stakeholders. This position also promotes a team-oriented environment through

people development, strong leadership, continuous improvement, and cross-functional

support.

Knowledge of managing Financial Services based LMS (Learning Management

Systems) would be an added advantage.

Facilitation skills, technical skills, background in compliance, operational alignment and

ability to absorb project and update roll out communication to sufficiently transfer

learning to operational staff.

Secondary responsibility is supervision, reporting and leadership. .The person selected

for this opportunity will facilitate instructor led training courses, help create training

resources, create exams, and certifications. The position will also evaluate existing

training efforts to analyze the effectiveness and ROI to the business.