Lead Planning & Execution

JLL; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

JLL Bengaluru is seeking an experienced Events Manager to plan, manage, and execute a diverse portfolio of corporate events, including town halls, festivals, and all-hands meetings. You will own end-to-end delivery from concept to wrap-up, develop runbooks, and supervise AV, staging, and hybrid setups.

You will build an annual events calendar, manage vendors, track budgets, and collaborate with People teams and business units to drive employee engagement. Strong communication is essential.

Qualifications

• 5–8 years in an event management company, production agency, or experiential marketing firm.
• Demonstrated ability to independently plan and execute large-scale corporate events (100–1000+ pax) from scratch.
• Strong technical knowledge of AV, production, lighting, stage design, and hybrid event setups.
• Active vendor database across AV, décor, catering, entertainment, print, and gifting.
• Experience with festival celebrations, employee engagement events, and REWS-type programming.
• Excellent verbal and written communication with strong stakeholder management skills.
• Proficiency in event management tools, Google Workspace, and project tracking platforms (Asana, Monday.com, or similar).
• Creative eye for event design, guest experience, and experiential programming.
• Ability to thrive under pressure in a fast-paced, multi-event environment.

Responsibilities

• Plan, manage, and execute a diverse portfolio of events including Townhalls, SAC, P&J, Customer Events, Auditorium Events, REWS Events, Trailblazing Events, and all-hands meetings.
• Own end-to-end event delivery — from concept development, budgeting, and vendor briefs to on-ground execution and post-event wrap-up.
• Develop detailed event runbooks, production schedules, risk registers, and contingency plans.
• Manage event theming, décor, branding, and signage aligned to Salesforce brand standards.
• Lead planning and execution of all festival celebrations — Diwali, Onam, Christmas, New Year, Independence Day, Women’s Day, and other cultural events.
• Drive REWS-specific programming — onsite activations, sustainability campaigns, employee experience events, and other initiatives.
• Collaborate with People team, ERGs, and business units for co-hosted events and employee engagement programs.
• Build and maintain an annual events calendar covering all recurring REWS and cultural events.
• Oversee all technical aspects of events — AV setup, sound systems, stage design, lighting, LED walls, live streaming, and hybrid event technology.
• Conduct pre-event technical walkthroughs, rehearsals, and sound checks.
• Troubleshoot technical issues on-ground during live events with zero escalation.
• Stay updated on emerging event technology and recommend upgrades where relevant.
• Maintain and continuously build a strong vendor database across categories: AV & production, décor & fabrication, catering, entertainment, gifting, print & branding, and experiential agencies.
• Float RFQs, evaluate proposals, negotiate contracts, and manage POs end-to-end.
• Ensure timely vendor payments, SLA adherence, and post-event feedback.
• Develop backup vendor options for all critical categories.
• Manage stakeholder communications, event briefings, and pre/post-event updates for senior leaders and business units.
• Act as backup and delegate for the M&E Manager during absence.
• Track event budgets, raise POs, and submit expense reports on time.
• Contribute to newsletters, internal comms, event recaps, and documentation.
• Maintain post-event reports with attendance, feedback scores, and improvement recommendations.

Skills

Event planning

Vendor management

Stakeholder management

Technical production

Budgeting

Vendor negotiation

Hybrid events

Communication

Project tracking

Creative design

Tools

AV systems

Lighting

Stage design

Live streaming

Hybrid tech

Job description

• Plan, manage, and execute a diverse portfolio of events including Townhalls, SAC (Salesforce Appreciation Celebrations), P&J, Customer Events, Auditorium Events, REWS Events, Trailblazing Events, and all-hands meetings
• Own end-to-end event delivery — from concept development, budgeting, and vendor briefs to on-ground execution and post-event wrap-up
• Develop detailed event runbooks, production schedules, risk registers, and contingency plans
• Manage event theming, décor, branding, and signage aligned to Salesforce brand standards

Meeting & Events

Key Responsibilities

Event Planning & Execution

• Plan, manage, and execute a diverse portfolio of events including Townhalls, SAC (Salesforce Appreciation Celebrations), P&J, Customer Events, Auditorium Events, REWS Events, Trailblazing Events, and all-hands meetings
• Own end-to-end event delivery — from concept development, budgeting, and vendor briefs to on-ground execution and post-event wrap-up
• Develop detailed event runbooks, production schedules, risk registers, and contingency plans
• Manage event theming, décor, branding, and signage aligned to Salesforce brand standards

Festival & REWS Events

• Lead planning and execution of all festival celebrations — Diwali, Onam, Christmas, New Year, Independence Day, Women’s Day, and other cultural events
• Drive REWS-specific programming — onsite activations, sustainability campaigns, employee experience events, and other initiatives
• Collaborate with People team, ERGs, and business units for co-hosted events and employee engagement programs
• Build and maintain an annual events calendar covering all recurring REWS and cultural events

Technical Production

• Oversee all technical aspects of events — AV setup, sound systems, stage design, lighting, LED walls, live streaming, and hybrid event technology
• Conduct pre-event technical walkthroughs, rehearsals, and sound checks
• Troubleshoot technical issues on-ground during live events with zero escalation
• Stay updated on emerging event technology and recommend upgrades where relevant

Vendor Management

• Maintain and continuously build a strong vendor database across categories: AV & production, décor & fabrication, catering, entertainment, gifting, print & branding, and experiential agencies
• Float RFQs, evaluate proposals, negotiate contracts, and manage POs end-to-end
• Ensure timely vendor payments, SLA adherence, and post-event feedback
• Develop backup vendor options for all critical categories

Stakeholder Management & Reporting

• Manage stakeholder communications, event briefings, and pre/post-event updates for senior leaders and business units
• Act as backup and delegate for the M&E Manager during absence
• Track event budgets, raise POs, and submit expense reports on time
• Contribute to newsletters, internal comms, event recaps, and documentation
• Maintain post-event reports with attendance, feedback scores, and improvement recommendations

Required Skills & Experience

• 5–8 years of experience in an event management company, production agency, or experiential marketing firm — candidates with only in-house coordinator experience may not be preferred
• Demonstrated ability to independently plan and execute large-scale corporate events (100–1000+ pax) from scratch
• Strong technical knowledge of AV, production, lighting, stage design, and hybrid event setups — must be able to brief vendors and troubleshoot independently
• An established and active vendor database across AV, décor, catering, entertainment, print, and gifting categories
• Prior experience managing festival celebrations, employee engagement events, and REWS-type programming
• Excellent verbal and written communication with strong stakeholder management skills
• Proficiency in event management tools, Google Workspace, and project tracking platforms (Asana, Monday.com, or similar)
• Creative eye for event design, guest experience, and experiential programming
• Ability to thrive under pressure in a fast-paced, multi-event environment with tight turnarounds