Lead Oracle DBA

Ll Oefentherapie; Hyderabad; On-site; USD 908 - 1,363; Full time

Job summary

An established industry player seeks a seasoned Oracle Database Engineer to provide exceptional post-sales support. In this dynamic role, you will act as a vital link between customers and the support team, advocating for customer needs while resolving technical inquiries. Your extensive experience with Oracle Database Architecture, Exadata, and troubleshooting will be crucial in ensuring customer satisfaction. This position offers an exciting opportunity to work with cutting-edge technologies, including cloud solutions, while being part of a collaborative and fast-paced environment. If you thrive under pressure and are eager to learn, this role is tailored for you.

Qualifications

• 10+ years of experience as an Oracle Database engineer with Exadata.
• Strong troubleshooting skills in Oracle Database and related technologies.

Responsibilities

• Deliver post-sales support and solutions to Oracle customers.
• Resolve non-technical inquiries and technical questions regarding support services.

Skills

Oracle Database Architecture

Exadata

Performance tuning

RAC

Data Guard

Troubleshooting

Cloud technologies

Excellent communication skills

Education

Good academic background

Oracle Certifications

Tools

Oracle Cloud Infrastructure

AWS

MS Azure

Job description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Qualifications

10+ Years’ experience as Oracle Database engineer/ Exadata

1. Very thorough and clear understanding of Oracle Database Architecture - including the latest version of Oracle 12c & 19c
2. Extensive knowledge and solid troubleshooting experience in the following areas:

• RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker
• Experience in handling complex database recovery scenarios
• Experience in troubleshooting various installation and patching issues
• Experience in Oracle engineered systems like Exadata, ZDLRA, ZFS etc.
• Experience in Oracle Golden Gate
• Exposure & good knowledge in Cloud technologies - Oracle Cloud Infrastructure (OCI/ExaCC), AWS and MS Azure will be an added advantage

Ability to work under pressure - quick thinking and remaining calm during stressful situations

Ability to quickly grasp complex technical issues

Excellent written and verbal communication skills

Willingness to work in shifts (including Night shifts as part of 24X7 rota) and on weekends as needed

Appetite to learn new technologies (OCI/ExaCC/AI) and constantly improve technical skills

Good academic background and Oracle Certifications is a must

Career Level - IC4