Lead NPCI Partners

NPCI International; Mumbai; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

National Payments Corporation of India invites applications for a Partner Programs lead in Mumbai. You will identify, curate and manage technology partners, enhance value propositions, and drive collaboration with cross-functional teams to accelerate NPCI’s product adoption.

The role requires 4–10 years in Relationship Management or Product Sales within Banking/Payments, with strong knowledge of UPI and card products, and a proactive, analytical mindset.

Qualifications

• 4–10 years of experience in Relationship Management / Product Sales role in Banking/Payments.
• Good knowledge of payment products, specifically around UPI and Cards.
• Strong analytical and problem-solving abilities.

Responsibilities

• Identify and cultivate partnerships with Technology Service Providers who are currently and potentially working with NPCI on its products and services.
• Curate, modify and improve the value proposition of NPCI Partner Program for the partners and stakeholders as per the market feedback and need.
• Create framework and process to ensure the partner is responded on the queries w.r.t. product, certification, onboarding, network, etc. in a timely manner under the NPCI Partner Program.
• Create and define success metrics for each partner engagement and at program level to ensure meaningful contribution to the market players.
• Closely and continuously monitor the engagement level and progress of each partner w.r.t. NPCI Partner Program.
• Work with cross-functional teams – Product, Marketing, Certification, Risk, etc. to ensure continuous acquiring of domain knowledge for self and help with customer resolution.
• Ability to build and evaluate data to present MIS, meaningful insights, and other reports as required by the organization and partners to improve the performance.
• Ability to utilize AI-based inputs and intelligence in TSP lifecycle – including assessment check, onboarding, certification and rollout of NPCI products/features in Indian market.
• Enrol partners on the NPCI Partner Program by completing documentation, compliance checks, coordinating and assisting TSP in the certification process.

Skills

Relationship Management

Product Sales

Banking/Payments

UPI Knowledge

Card Payments

Data-Driven Insights

Education

B.Tech / BE – Any Specialization

Job description

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world‑class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

To learn more about our company please click on link AboutNPCI

Our Culture

TheNPCIWAY –OurGuidingPrinciples

At NPCI, we foster a culture of Inclusion, Innovation, and a High- Performance Workplace .

The NPCIWAY isnotjustaframework - it’sasharedcommitmentbyevery individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

FiveTenetsoftheNPCIWAY

• ForwardThinkingMind-Set
• CustomerFirst
• LeadWith Purpose
• PassiontoDeliver
• AllSucceedTogether

Employee Perks and Benefits

Insurance&Wellness:

• ComprehensiveCoverage :Medical,accidental,andlifeinsurance.
• Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.
• AnnualWellnessBouquet :Holisticwellbeingsupport

Family &Childcare

• ParentalLeave :Inclusivematernityandpaternityleave.
  
• Nanny at home Support: Assistance for Working Parents
  

Mobility&Lifestyle

• MobilityBenefits :Relocation,transfers,andtravelsupport.
  
• HomeLoanInterestSupport :Upto50%reimbursement*
  
• MobileReimbursement :Newhandsetevery2years.
  
• CarLease,SalaryAdvance,SubsidizedMeals.
• Reward&RecognitionProgram.
• TechnologyInnovation: PatentsandIPRightspolicy.

RetirementPlanning

• ProvidentFund(PF) and Gratuity Contributions .

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting‑edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.

Educational Qualification-B.Tech / BE – Any Specialization

Key Responsibilities

• Identify and cultivate partnerships with Technology Service Providers who are currently and potentially working with NPCI on its products and services.
  
• Curate, modify and improve the value proposition of NPCI Partner Program for the partners and stakeholders as per the market feedback and need.
  
• Create framework and process to ensure the partner is responded on the queries w.r.t. product, certification, onboarding, network, etc. in a timely manner under the NPCI Partner Program.
  
• Create and define success metrics for each partner engagement and at program level to ensure meaningful contribution to the market players.
  
• Closely and continuously monitor the engagement level and progress of each partner w.r.t. NPCI Partner Program.
  
• Work with cross-functional teams – Product, Marketing, Certification, Risk, etc. to ensure continuous acquiring of domain knowledge for self and help with customer resolution.
  
• Ability to build and evaluate data to present MIS, meaningful insights, and other reports as required by the organization and partners to improve the performance.
  
• Ability to utilize AI-based inputs and intelligence in TSP lifecycle – including assessment check, onboarding, certification and rollout of NPCI products/features in Indian market.
  
• Enrol partners on the NPCI Partner Program by completing documentation, compliance checks, coordinating and assisting TSP in the certification process.
  

Requirements

• 4–10 years of experience in Relationship Management / Product Sales role in Banking/Payments industry.
  
• Good knowledge of payment products, specifically around UPI and Cards.
  
• Ability to think and reason with logic.
  
• Innovative thinker with problem-solving approach.