Job Details
Job Title: Lead - ITS
Internal Title: Software Asset Management (SAM) Lead
Reporting To: Associate Director – IT Services
Experience: As per market standards
Compensation: As per market standards
Role Summary
This is an Individual Contributor role responsible for managing end-to-end software asset lifecycle, ensuring license compliance, optimizing software usage, and driving cost efficiency across the organization.
Key Responsibilities
- Manage complete software lifecycle: procurement, allocation, revocation, and renewal of licenses
- Select appropriate licensing models, plans, and vendors based on business needs
- Handle licensing for key platforms including:
- Microsoft (O365, Azure, etc.)
- SaaS applications
- ManageEngine Tools & Products
- Modern Workplace tools (Microsoft ecosystem, VMware)
- Ai Tools & other licensing (ChatGPT, Claude, GitHub, Adobe Etc..)
- Manage both perpetual and subscription-based licensing models
- Drive software asset consolidation across the organization
- Monitor and improve software utilization efficiency
- Track and ensure accuracy of software asset inventory
- Generate and analyze reports: Total Licenses vs Used vs Free
- Ensure compliance with licensing agreements and support audits
- Collaborate with procurement, IT, and finance teams for contract and renewal management
- Optimize license usage to reduce cost and eliminate redundancies
- Strong understanding of IT Service Mgmt Tool & CMDB
Key Skills & Experience
- Strong experience in Software Asset Management (SAM) / IT Asset Management (ITAM)
- Hands‑on experience with license management, procurement lifecycle, and vendor management
- Deep understanding of licensing models (perpetual vs subscription, SaaS licensing)
- Experience managing enterprise tools and licensing (Microsoft, VMware, ManageEngine, etc.)
- Strong analytical and reporting skills (license utilization, compliance tracking)
- Ability to work independently as a lead and manage stakeholders
Certifications (Preferred)
- CSAM (Certified Software Asset Manager)
- ITIL Foundation
Key KPIs / Success Metrics
- Software utilization efficiency
- Accuracy of software asset inventory
- License compliance rate
- Effective reporting: Total vs Used vs Available licenses
- Cost optimization through license consolidation and reuse