Lead HR Ops Lenovo India

Lenovo

Bengaluru

Hybrid

INR 1,600,000 - 2,300,000

Full time

37 hours ago

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Job summary

Lenovo India is seeking a Lead for HR Operations & Digital Excellence to drive automation, optimize processes, and enhance employee experiences. You will oversee payroll, compliance, analytics, and HR governance across the India site, partnering with Shared Services and COEs to deliver high-quality HR support.

The role requires 7+ years in HR Operations with a strong grasp of HRIS (Workday preferred) and tools like Copilot, Power Platform, and ServiceNow.

Qualifications

7+ years of experience in HR Operations, Shared Services, or HR Digital Excellence.
Post Graduation in MBA (Preferred).
Proven experience leading HR process improvement and automation initiatives.
Strong understanding of HRIS (Workday preferred), payroll processes, compliance, and HR operational governance.
Hands-on experience with Microsoft Copilot, Power Platform, ServiceNow, or similar workflow automation tools.

Responsibilities

Lead day-to-day HR operations across the employee lifecycle for Lenovo’s India site.
Ensure consistent local HR service delivery aligned with company policies and statutory compliance.
Partner with HR Shared Services and COEs to deliver seamless employee support.
Leverage AI and digital technologies to streamline HR processes and improve employee experience.
Lead Workday enhancements and workflow automations with the HR Shared Services team.
Drive continuous improvement initiatives to simplify workflows and automate routine tasks.
Identify opportunities to improve operational efficiency using Copilot, Power Platform, and other digital tools.
Oversee payroll coordination, salary administration, wages, and statutory deductions.
Collaborate with Finance and Payroll teams to validate payroll inputs and resolve discrepancies.
Develop and publish HR dashboards to track key people metrics and KPIs.
Manage headcount validation, workforce reporting, and data accuracy.
Provide timely employee data to external partners and vendors.
Generate insights that support HR decision-making.
Lead HR audits, compliance reviews, and statutory inspections.
Identify compliance gaps and drive corrective actions.
Support strategic projects including Labour Code implementation and Employee Relations initiatives.
Maintain accurate HR documentation and compliance records.
Manage employee queries across HR channels with strong service orientation.
Create and maintain SOPs, knowledge articles, and regular HR communications.

Skills

HR Operations

HR Digital Excellence

Workday

Copilot

Power Platform

ServiceNow

Analytical skills

Stakeholder management

Verbal communication

Written communication

Collaboration

Education

MBA (Post Graduation)

Tools

Workday

Copilot

Power Platform

ServiceNow

Job description

Job Description:

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Lead – HR Ops & Digital Excellence, Lenovo India

Opportunity to lead HR Operations for Lenovo India site while driving digital excellence through automation, process optimization and analytics. The role is responsible for improving HR service delivery, simplifying end-to-end people processes, implementing automation solutions, and enhancing employee and manager experience through data-driven continuous improvement. It will ensure consistent local HR service delivery in line with compliance requirements.

Key Responsibilities

HR Operations & Service Delivery

Lead day-to-day HR operations across the employee lifecycle for Lenovo’s India site.
Ensure consistent local HR service delivery aligned with company policies and statutory compliance.
Partner with HR Shared Services and COEs to deliver seamless employee support.

Technology Enhancements & Process Optimization

Leverage AI and digital technologies to streamline HR processes and improve employee experience.
Partner with the HR Shared Services team to drive Workday enhancements and workflow automations.
Lead continuous improvement initiatives to simplify workflows, eliminate manual effort, and automate routine tasks.
Identify opportunities to improve operational efficiency using Copilot, Power Platform, and other digital tools.

Wages & Payroll Management

Oversee payroll coordination, salary administration, wages, and statutory deductions to ensure accurate and timely processing.
Ensure compliance with applicable wage structures and statutory requirements.
Collaborate with Finance and Payroll teams to validate payroll inputs and resolve discrepancies.

HR Analytics, Reporting & Data Management

Develop and publish HR dashboards to track key people metrics and operational KPIs.
Manage headcount validation, workforce reporting, and data accuracy.
Provide timely employee data to external partners (Insurance, inFeedo, and other HR vendors).
Generate insights that support business and HR decision-making.

HR Audit, Risk Management & Statutory Projects

Lead HR audits, compliance reviews, and statutory inspections.
Identify compliance gaps and drive corrective and preventive actions.
Support strategic projects including Labour Code implementation and Employee Relations initiatives.
Maintain accurate HR documentation and compliance records.

Employee Queries & Communication

Manage employee queries across HR communication channels with a strong service orientation.
Create and maintain SOPs, knowledge articles, and regular HR communications to improve self-service and employee awareness.

Experience & Qualifications

7+ years of experience in HR Operations, Shared Services, or HR Digital Excellence.
Post Graduation in MBA (Preferred)
Proven experience leading HR process improvement and automation initiatives.
Strong understanding of HRIS (Workday preferred), payroll processes, compliance, and HR operational governance.
Hands-on experience with Microsoft Copilot, Power Platform, ServiceNow, or similar workflow automation tools.
Strong analytical, stakeholder management, verbal, and written communication skills.
Excellent collaboration and cross-functional partnering ability.

Additional Information