Lead Data Center Infra Management

NPCI; Chennai District; On-site; INR 700,000 - 1,200,000; Full time

Benefits offered by this job

Comprehensive Coverage

Employee Assistance Program

Annual Wellness Bouquet

Parental Leave

Nanny at home Support

Mobility Benefits

Home Loan Interest Support

Mobile Reimbursement

Car Lease

Salary Advance

Subsidized Meals

Reward & Recognition Program

Technology Innovation/IP Policy

Provident Fund & Gratuity

Job summary

NPCI is seeking a Data Center Operations professional to ensure 100% uptime and availability of mission-critical data center infrastructure. You will lead end-to-end operational activities, including planning, monitoring, and continuous improvement of all technical and soft services aligned with KPIs and SLAs.

You will drive preventive maintenance, CAPA cycles, and PDCA to enhance reliability. The role requires leadership, training, and strong cross-functional collaboration to sustain

Qualifications

• Strong technical expertise across critical infrastructure including Diesel Generators (DG), UPS systems, transformers (EHT/HT/LT), electrical distribution, SMPS, STP/WTP systems, and HSD management processes.

Responsibilities

• Monitor and drive uptime improvements and energy efficiency through operational reports.
• Plan and execute Business Continuity Management (BCM) strategies and mock drills.
• Manage vendor performance, contracts, KPIs, and ensure HSE compliance.
• Support audits and coordinate with authorities to ensure regulatory compliance.
• Oversee incident management, respond to BMS alarms, and maintain system parameters.

Skills

Continuous improvement

PAHU

+36

Job description

National Payments Corporation of India (NPCI) | Full Time

• Department Online Engineering Delivery Development
• Date Opened 23/06/2026
• State/Province Tamil Nadu
• Required Skills
  • continuous improvement
  • PAHU
  • +36
• Job Type Full Time

About Us

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

Our Culture

TheNPCIWAY –OurGuidingPrinciples

At NPCI, we foster a culture of Inclusion, Innovation, and a High-Performance Workplace .

FiveTenetsoftheNPCIWAY

• ForwardThinkingMind-Set
• CustomerFirst
• LeadWith Purpose
• PassiontoDeliver
• AllSucceedTogether

Employee Perks and Benefits

Insurance&Wellness

• ComprehensiveCoverage :Medical,accidental,andlifeinsurance.
• Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.
• AnnualWellnessBouquet :Holisticwellbeingsupport

Family &Childcare

• ParentalLeave :Inclusivematernityandpaternityleave.
• Nanny at home Support: Assistance for Working Parents

Mobility&Lifestyle

• MobilityBenefits :Relocation,transfers,andtravelsupport.
• HomeLoanInterestSupport :Upto50%reimbursement*
• MobileReimbursement :Newhandsetevery2years.
• CarLease,SalaryAdvance,SubsidizedMeals.
• Reward&RecognitionProgram.
• TechnologyInnovation: PatentsandIPRightspolicy.

RetirementPlanning

• ProvidentFund(PF) and Gratuity Contributions .

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute and make a meaningful difference.

Data Center Operations role is responsible for ensuring 100% uptime and availability of mission-critical data center infrastructure.

This role involves end-to-end ownership of data center operations, including planning, execution, monitoring, and continuous improvement of all technical and soft services aligned with agreed KPIs and SLAs.

The role requires leading daily operational activities, ensuring all preventive maintenance (PM) schedules are completed on time, and periodically reviewing plans through CAPA (Corrective and Preventive Actions) and PDCA (Plan-Do-Check-Act) cycles to enhance system reliability and performance.

The individual will report all operational activities to the Data Center Manager (DCM), take real-time decisions based on defined processes, and ensure detailed documentation for every event, including incident reports and CAPA records.

The candidate must possess strong technical expertise across critical infrastructure, including Diesel Generators (DG), UPS systems, transformers (EHT/HT/LT), electrical distribution, SMPS, STP/WTP systems, and HSD management processes.

The role also involves ensuring teams are adequately trained, with regular skill assessments and structured development action plans to maintain operational readiness.

Key responsibilities include:

• Monitoring and evaluating operational reports, ensuring timely submission, and driving continuous improvements focused on uptime and energy efficiency.
• The individual will plan and execute Business Continuity Management (BCM) strategies, conduct mock drills, and identify gaps in emergency response preparedness.
• Vendor management is critical, including performance monitoring, contract management, KPI reviews, and adherence to HSE compliance standards.
• The role requires supporting audits, acting as an auditor for various certifications, and ensuring full compliance with statutory and regulatory requirements through coordination with government authorities.
• Oversee incident management processes, ensuring timely response to BMS alarms and maintaining system parameters within agreed operational limits.
• Energy management initiatives, including advanced technologies for PUE improvement and loss reduction, will be driven without impacting live operations.
• The role also includes lifecycle management of infrastructure assets.
• Strong communication skills are essential to follow customer communication protocols, manage escalations and maintain a high level of customer satisfaction.
• The ideal candidate is a technically strong leader with a proactive approach, capable of driving operational excellence, sustainability and continuous improvement in a high-availability data center environment.