Lead - Business Analyst & HR Process Architect

Duroflex; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Duroflex looks for a Lead - Business Analyst HR Process Architect to build analytical capabilities and design end-to-end HR processes. You will develop metrics architecture, prioritise leading indicators, and ensure real-time data availability with high accuracy.

You will own employee lifecycle process design, apply design thinking, map with swim-lane diagrams, and governance post-launch. Strong focus on benefits strategy and Total Rewards alignment.

Qualifications

• Build and own HR analytics frameworks linked to business outcomes.
• Hands-on design thinking, process mapping, and swim-lane diagrams.
• Experience with HRMS platforms (Darwinbox preferred) and payroll ecosystems.

Responsibilities

• Lead business analysis to connect metrics to business outcomes.
• Own end-to-end HR process design from hire to retire.
• Govern HR processes post-launch with measurement and iteration.
• Spearhead Employee Benefits strategy aligned to Total Rewards.

Skills

HR analytics

Process design

Data analysis

Tools

Darwinbox

SQL

Power BI

Excel

Job description

Lead - Business Analyst HR Process Architect

Duroflex | People Function | Corporate | Bangalore

Job Summary

Lead - Business Analyst HR Process Architect role at Duroflex, focused on building analytical capabilities and end-to-end HR process design.

What You Will Own

• Business Analysis - Where Numbers Meet Narrative

  At Duroflex, analytics is never an end in itself. Every metric must trace a clear, unambiguous line of causality to a business outcome.

  Build a metrics architecture that prioritises leading indicators - the signals that predict outcomes - and connects them explicitly to lagging indicators that reflect results.

  Ensure that >70% of recurring data needs are structured, scheduled, and available in real time with no compromise on accuracy. The remaining 30% will always be ad hoc - you will be expected to handle that with the same rigour and speed.

  Incrementally improve the data architecture so the function moves from reactive reporting to proactive intelligence.

  Go beyond dashboards - be the person who can walk into a business conversation, present the data, and defend the so what.

• HR Process Design - Where Logic Meets the Human Experience

  You will own the end-to-end design and ongoing governance of employee lifecycle processes - from hire to retire.

  Apply design thinking principles to map, reimagine, and document all key HR processes using tools like Figma and swim-lane diagrams.

  Design with empathy - recognising that our stakeholder cohorts vary in maturity and digital fluency, and that a great process is one people actually follow.

  You are not a consultant parachuted in to deliver a deck. You will own these processes postlaunch, measure whether they are delivering against their original intent, and iterate relentlessly.

  Spearhead Employee Benefits strategy and administration, anchored to Duroflex's Total Rewards Philosophy - ensuring our benefits story is coherent, competitive, and clearly communicated.

Your Manager

You will report to the Head of Talent Management, who leads the overall people agenda at Duroflex. Expect a manager who sets direction, creates space, and holds you accountable - not one who micromanages the how.

The non-negotiables

• Demonstrated ability to build and own HR analytics frameworks - not just pull reports, but architect the logic behind them.
• Hands-on experience with process design methodologies - design thinking, process mapping, swim-lanes, or equivalent.
• Proficiency with HRMS platforms (Darwinbox experience is a strong plus) and comfort navigating payroll ecosystems.
• Strong working knowledge of Employee Benefits and Total Rewards design.
• Advanced skills in data tools - Excel/Google Sheets at minimum; SQL, Power BI, or equivalent a definite advantage.

The mindset markers

• You are a self-starter who does not need a detailed brief to get moving.
• You possess intellectual honesty - you will tell the story the data tells, not the story someone wants to hear.
• You have builder's resilience - early-stage environments are messy, and you find energy in that rather than friction.
• You are obsessed with ownership - once a process or metric is yours, it stays yours until it works.

What You Should Know Before You Apply

This is a lean, high-accountability environment. The corporate HR team is small and the mandate is large. There is no legacy system to inherit comfort from and no large team to diffuse responsibility across.

What there is: a genuine opportunity to leave a fingerprint on how a leading Indian consumer brand manages its people data and processes.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.