Lead-Benefits & Leave Administration

Golden Opportunities; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Golden Opportunities in Bengaluru, Karnataka is hiring for a Benefits & Leave Administration Analyst. You will support end-to-end administration of employee benefits and leave programs, act as a first point of contact for inquiries, and ensure resolution within set SLAs.

You will work in a fast-paced HR operations environment and need strong Excel skills, attention to detail, and capable collaboration with regional teams to drive scalable solutions.

Qualifications

• 6–8 years in Benefits Administration or Leave Administration or HR operations.
• Strong data analysis and Excel skills to identify trends and discrepancies.
• Excellent communication and stakeholder management.

Responsibilities

• Assist end-to-end administration of employee benefits and leave programs.
• Support leave administration tasks and learn regional/global nuances.
• Serve as a point of contact for routine employee inquiries on benefits and leave.
• Utilize internal systems to resolve standard queries within SLAs.
• Monitor changes in regulations and assess impact on processes.
• Identify improvements in processes and document updated procedures.
• Collaborate with internal stakeholders to implement scalable solutions.

Skills

Benefits administration

Leave administration

HR operations

Education

Bachelor's degree in Business/HR/Finance/Economics

Tools

Excel

Job description

Work Model: Mandatory Work from Office.

Candidate Expectations.

• Total Experience and Relevant Experience- 6 8 years in Benefits Administration, Leave Administration, HR Operations, or related HR administration.
• Skills Employee Benefits Administration, Leave Administration and Benefits Operations Education and Certification Qualification: Bachelor's degree in Business / HR / Finance / Economics or related discipline.

Detailed Job Description.

• Benefits & Leave Administration Assist in the end-to-end administration of all new and existing employee benefits and leave programs.
• Provide support for leave and leave administration tasks and learn about regional / global nuances.
• Employee Support & Experience Serve as a point of contact for routine employee inquiries related to benefits and leave administration, offering supportive customer service.
• Utilize Apple's internal systems to resolve standard employee queries promptly and within established Service Level Agreements (SLAs).
• Compliance & Process Improvement - Support the monitoring and interpretation of changes in benefits and leave regulations, helping to understand their impact on internal processes.
• Review current operational practices and documented procedures or knowledge base articles, identifying and reporting areas for improvement.
• Help identify and investigate discrepancies or policy violations.
• Stakeholder Collaboration- Develop strong working relationships with internal stakeholders.
• Support collaboration efforts to ensure long term scalable solutions are implemented.
• Data Management - Assist in conducting basic reporting and reconciliation of benefits data, ensuring accuracy.
• Key Skills Minimum 6-8 years experience in Benefits and Leave Administration, HR administration or a related administrative or customer service role is beneficial.
• A high level of independence and robust teamwork are essential for delivering high-quality work.
• Ability to function in a fast-paced, high volume environment and prioritize multiple and competing priorities is important.
• Excellent customer service skills with a willingness to learn problem-solving.
• Strong communication and interpersonal skills are essential, with the ability to articulate the impact of changes on tasks, benefits and leave to team members and stakeholders.
• Advanced proficiency in Excel and the ability to perform data analysis to identify and interpret trends and discrepancies.

Other Specific Remarks

• Benefits and Leave Admin Analyst will support the administration of employee benefits and leave programs globally, contributing to a positive employee experience.
• This role requires a professional with integrity and a keen eye for detail, capable of learning to proactively address and escalation benefits-related matters.
• You will assist in understanding statutory requirements and help foster relationships with internal and external stakeholders.
• You will support corporate, regional and local teams to meet deliverables and enhance the customer experience.