Lead Analyst, Internal Communication

F-Prime Capital; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Icertis is seeking a Lead Analyst, Corporate Communications to shape internal communications and social media, partnering with HR and the Marketing team to convert priorities into resonant messages across channels.

The role focuses on connecting employees, customers, and prospects by storytelling, with an emphasis on LinkedIn, Instagram, and video to strengthen the Icertis brand globally.

Qualifications

• Exceptional writing and editing skills.
• Ability to translate complex topics into clear messages.
• Strong understanding of LinkedIn and Instagram for engagement.
• Interest in social media, new formats, and digital culture.

Responsibilities

• Standardize internal communications as the company scales, with repeatable rhythms to inform employees about strategy, priorities, and culture.
• Leverage video to make internal messages more consumable; write and edit internal newsletters, employee emails, leadership communications, and All Hands materials.

Skills

Exceptional writing

Editing

Social media

Internal communications

Storytelling

Job description

As Lead Analyst, Corporate Communications, you'll play an important role in shaping how Icertis communicates with its employees, customers, prospects, and the broader market. This role will primarily focus on internal communications and social media, with an opportunity to help strengthen the Icertis brand across multiple channels.

This is a highly collaborative role for a strong writer and storyteller who understands that great communication is about more than distributing information: it's about creating connection, building culture, and giving people a reason to engage.

As a member of the Marketing team, you'll work closely with HR and cross‑functional leaders to turn business priorities and company moments into messages that resonate.

Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

Who we are:

Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [e-mail] or get in touch with your recruiter.

• 3–5 years of experience in internal communications, corporate communications, employee communications, or a related field, preferably within a technology company.
• Exceptional writing and editing skills, with an ability to make complex topics simple, clear, and compelling.
• Strong understanding of LinkedIn and Instagram, including what makes content engaging and effective on each platform.
• A genuine interest in social media, emerging content formats, and digital culture.
• Ability to translate business strategy and corporate messaging into communications that feel human and relevant.

• Internal Communications
  • Help to standardize the company’s approach to internal communications as we scale, establishing repeatable rhythms to inform employees about business strategy, priorities, and culture.
  • Leverage video as a leading medium to make internal messages more easily consumable.
  • Write and edit content including internal newsletters, employee emails, leadership communications, and All Hands materials.
  • Maintain an internal editorial calendar to drive efficiency and standards around communications tone, approach, and cadence.
  • Partner to inform communications plans around major company announcements and milestones.
  • Monitor employee feedback to continuously improve comms impact.
• Social Media
  • Own and develop the company’s strategy for LinkedIn and Instagram.
  • Create and curate compelling social content that engages both our buyer audiences and our employee community while strengthening the Icertis brand.
  • Find creative ways to showcase Icertis employees, culture, leadership, customer stories, company milestones, events, and points of view.
  • Lead the Icertis Booster Club – our employee advocacy program – to grow Icertian engagement and participation on social media.
  • Stay current on social trends, formats, creator behaviors, and platform changes, and identify opportunities for Icertis to experiment.
  • Track social performance and use insights to refine content, messaging, and channel strategy.