Communication & Engagement Officer

Jobtailor; Mumbai; Hybrid; INR 600,000 - 1,000,000; Full time

Job summary

Jobtailor in Mumbai seeks an experienced Internal Communications specialist to craft and run daily, weekly, and monthly plans that mirror the company vision and priorities. You will produce newsletters, leadership notes, voice messages, and engaging video content for a fast-moving global team.

You will manage internal channels, coordinate staff engagement events, and collaborate with HR and leaders to ensure messaging aligns with company values and changes.

Qualifications

• Bachelor’s degree in communications, English, journalism, marketing, or related field.
• Minimum 2 years in internal communications, employee engagement, or corporate communications.
• Exceptional written and spoken English.
• Hybrid setup with 3 days onsite in Mumbai.

Responsibilities

• Develop and execute daily, weekly, and monthly internal communication plans aligned with company vision.
• Create and disseminate updates, newsletters, leadership announcements, voice notes, and video messages.
• Simplify complex business developments into engaging, people-centered communications.
• Manage internal digital channels, including microsites and internal video channels.
• Plan staff engagement events, cultural celebrations, and leadership workshops.
• Foster dialogue across multi-site and cross-functional teams.

Skills

Internal Communications

Employee Engagement

Content Creation

Graphic Design

Email Copywriting

Presentation Skills

Storytelling

Networking

Relationship-Building

Initiative

Time Management

Adaptability

Education

Bachelor’s degree in Communications, English, Journalism, Marketing, or a related field

Tools

Canva

Photoshop

Digital Communication Tools

Content Creation Platforms

Job description

• Develop and execute daily, weekly, and monthly internal communication plans aligned with company vision and operational priorities
• Create and disseminate updates, newsletters, leadership announcements, voice notes, and video messages
• Simplify complex business developments into engaging, people-centered communications
• Manage internal digital channels, including microsites, internal video channels, and communication boards
• Plan, coordinate, and facilitate staff engagement events, cultural celebrations, and leadership workshops
• Foster dialogue and connection across multi-site and cross-functional teams
• Gather employee feedback, sentiment, and questions to improve internal messaging
• Support initiatives promoting inclusion, morale, and alignment with company values
• Produce digital artwork, graphics, and promotional materials for internal campaigns
• Ensure messaging and visuals maintain tone, brand alignment, and accuracy
• Support communications linked to learning, organizational change, and HR initiatives
• Collaborate with global business leaders and functional heads to source accurate, timely information
• Work with HR and local operational teams to align messaging with employee needs
• Report to the Internal Communications Lead

Requirements

• Bachelor’s degree in Communications, English, Journalism, Marketing, or a related field
• Minimum 2 years of experience in an Internal Communications, Employee Engagement, or Corporate Communications role
• Exceptional written and spoken English
• Strong presentation, storytelling, and email copywriting abilities
• Proficiency in digital communication tools
• Proficiency in graphic design tools such as Canva and Photoshop
• Proficiency in content creation platforms
• Understanding of cultural and operational nuances suitable for a fast-paced, multi-site global organization
• Strong networking and relationship-building skills
• Ability to take initiative, manage competing priorities, and maintain high standards under light supervision
• Ability to work in a hybrid setup with 3 days onsite in Mumbai
• Occasional flexibility to support shift-based teams when required

Core Competencies

Demonstrates expertise in internal communications, employee engagement, and corporate messaging, with a strong focus on content creation, digital communication tools, and graphic design. Capable of fostering collaboration across multi-site teams while aligning messaging with organizational values and employee needs.

Highest-signal resume keywords

• Internal Communications
• Employee Engagement
• Content Creation
• Graphic Design
• Digital Communication Tools

Hard Skills

• Content Creation
• Email Copywriting
• Presentation Skills
• Storytelling
• Graphic Design

Soft Skills

• Networking
• Relationship-Building
• Initiative
• Time Management
• Adaptability

Industry Keywords

• Internal Communication Plans
• Employee Feedback
• Cultural Celebrations
• Leadership Workshops
• Organizational Change

Tools & Technologies

• Canva
• Photoshop
• Digital Communication Tools
• Content Creation Platforms