Lead Analyst

American Express Global Business Travel; Gurgaon; On-site; INR 380,000 - 690,000; Full time

Benefits offered by this job

Health insurance

Retirement programs

Parental leave

Adoption assistance

Wellbeing resources

Travel perks

Access to 20,000+ courses

Job summary

American Express Global Business Travel (Amex GBT) is seeking a detail-oriented candidate for an invoicing and reconciliation role in Gurgaon, India. The position involves reviewing GDS/mid-office data, correcting invoice discrepancies, and capturing invoices to recover receivables from clients.

Qualified applicants will have 1–3 years in Reservation & Ticketing, strong GDS knowledge (Galileo, Amadeus, Abacus), and excellent communication skills. Afternoon/evening shifts required.

Qualifications

• Degree required with 1–3 years in Reservation & Ticketing.

Responsibilities

• Review GDS and mid-office system to validate invoices.
• Fix discrepancies in invoices and collect receivables from clients.
• Capture invoices in GDS and mid-office as per front-end data.
• Reconcile supplier invoices and capture missing information to recover receivables.
• Review BTA card statements and provide client-specific information using the GDS.

Skills

Communication

Attention to detail

Problem solving

Customer focus

Education

Bachelor's degree

Tools

GDS systems

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry.

We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

This position will support in capturing the point sale invoice so that system can charge the client correctly. The position will also support in reconciliation of suppler invoice / card statements and capturing the missing transaction in system so that Amex GBT recovers all the dues from client before releasing the payment to vendors.

What You'll Do

Review GDS and mid-office system (AGM) and QC the PNR to validate the invoice Fix the discrepancies in Invoice to charge /collect receivables from client Capture the Invoice in GDS and in Mid office system as per the information provided by the front end team Card reconciliation as per the actual transaction spend (BSP/Car / Rail / LCC / Lodging) and capture the missing information using the tools like GDS/Mid office system to recover the receivables from Client Review Supplier invoices as per the actual transaction spend and capture the missing information using the tools like GDS/Mid office system to recover the receivables from Client Provide card reconciliation and capture the missing Invoices in the system and provide them to the clients Review the BTA card statement and provide the client specific information using the GDS

What we're looking for

Degree / Graduate is must with at least 1-3 years of relevant experience in Reservation & Ticketing in Travel and /or Airlines industry Good Knowledge of GDS system (eg: Galileo / Amadeus/ Abacus) is mandatory Good verbal and written communication and interpersonal skills Good problem solving skills and attention to details Customer focused and driven to helping others is a necessity - will to serve Should be comfortable working in afternoon /evening shifts Location Gurgaon, India

The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT.

Benefits

• Flexible benefits are tailored to each country and start the day you do.
• These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Please let your recruiter know if you need an accommodation at any point during the hiring process.

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