Laundry Manager

Accor; Goa; On-site; INR 279,000 - 446,000; Full time

Job summary

Accor in Goa seeks an experienced Laundry Supervisor to lead and mentor the Laundry & Valet Team, ensuring high standards of service and efficiency in daily operations.

You will collaborate with Rooms and Food & Beverage to implement uniform programs, manage inventories and budgets, and drive quality, safety and guest satisfaction across the laundry function.

Qualifications

• Experience in laundry operations or a similar supervisory role.
• Proven track record of successfully managing and motivating teams.
• Strong knowledge of laundry processes, textile care standards, and equipment operation.
• Excellent organizational and time management skills.
• Proficiency in quality control and attention to detail.
• Strong communication and interpersonal skills.
• Familiarity with inventory management and basic budget oversight.
• Knowledge of safety and sanitation regulations.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Work closely with Rooms and F&B Divisions to execute uniform programs.
• Supervise and manage daily laundry operations.
• Lead, train, and mentor laundry staff members.
• Monitor work quality and ensure items meet standards and customer specs.
• Develop and implement efficient workflows.
• Manage inventory of laundry supplies, chemicals, and equipment.
• Track and report on productivity, quality, and labor costs.
• Communicate with other departments to address guest needs and resolve issues.
• Conduct staff training on techniques, safety procedures, and company policies.
• Maintain Uniform Budgets and policy compliance.
• Handle guest feedback regarding guest laundry program.
• Organize measuring and sizing of colleagues for uniforms.
• Conduct coaching sessions and performance reviews of Laundry & Valet Team.
• Prepare quarterly Linen Inventories and monthly meetings.
• Promote Laundry and Valet accomplishments.
• Track uniforms for new hires and implement return policy.
• Maintain a safe and hazard-free work environment.

Skills

Team leadership

Communication

Organizational skills

Time management

Problem solving

Budget awareness

Quality control

Safety & sanitation

Inventory management

Attention to detail

Training & coaching

Decision making

Textile care knowledge

Job description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

• Consistently offer professional, friendly and engaging service
• Work closely with both the Rooms and Food & Beverage Divisions to execute their uniform programs.
• Supervise and manage daily laundry operations.
• Lead, train, and mentor laundry staff members.
• Monitor work quality and ensure all items meet established standards and customer specifications.
• Develop and implement efficient workflows.
• Manage inventory of laundry supplies, chemicals, and equipment, ensuring adequate stock levels.
• Track and report on key performance metrics, including productivity, quality, and labor costs.
• Communicate effectively with other departments to address customer needs and resolve issues
• Conduct regular staff training on proper techniques, safety procedures, and company policies
• Responsible for maintaining Uniform Budgets
• Professionally handle guest feedback or concerns with guest laundry program
• Organization of the measuring and sizing of colleagues for uniforms
• Conducting coaching sessions and performance reviews ofLaundry & Valet Team
• Preparing the quarterly Linen Inventories
• Conducting monthly communication meetings
• Promoting of Laundry and Valet accomplishments
• Tracking of uniforms for all new hires and implementing an effective return policy
• Maintaining a safe and hazard free work environment.

Qualifications

• Experience in laundry operations or a similar supervisory role
• Proven track record of successfully managing and motivating teams
• Strong knowledge of laundry processes, textile care standards, and equipment operation
• Excellent organizational and time management skills
• Proficiency in quality control and attention to detail
• Problem-solving abilities and decision-making skills
• Strong communication and interpersonal skills
• Familiarity with inventory management and basic budget oversight
• Knowledge of safety and sanitation regulations