Laundry Manager

Novotel Hotels; North Goa; On-site; INR 360,000 - 600,000; Full time

Job summary

Accor in Goa is seeking a Laundry Supervisor to consistently offer professional, friendly and engaging service while coordinating with Rooms and F&B to execute uniform programs.

You will supervise daily laundry operations, lead and mentor staff, monitor quality, manage inventory, budgets, safety, and report KPIs; requires strong leadership and organizational skills.

Qualifications

• Experience in laundry operations or a similar supervisory role.
• Proven track record of successfully managing and motivating teams.
• Strong knowledge of laundry processes, textile care standards, and equipment operation.
• Excellent organizational and time management skills.
• Proficiency in quality control and attention to detail.
• Problem-solving abilities and decision-making skills.
• Strong communication and interpersonal skills.
• Familiarity with inventory management and basic budget oversight.
• Knowledge of safety and sanitation regulations.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Work closely with both the Rooms and Food & Beverage Divisions to execute their uniform programs.
• Supervise and manage daily laundry operations.
• Lead, train, and mentor laundry staff members.
• Monitor work quality and ensure all items meet established standards and customer specifications.
• Develop and implement efficient workflows.
• Manage inventory of laundry supplies, chemicals, and equipment, ensuring adequate stock levels.
• Track and report on key performance metrics, including productivity, quality, and labor costs.
• Communicate effectively with other departments to address customer needs and resolve issues
• Conduct regular staff training on proper techniques, safety procedures, and company policies
• Responsible for maintaining Uniform Budgets
• Professionally handle guest feedback or concerns with guest laundry program
• Organization of the measuring and sizing of colleagues for uniforms
• Conducting coaching sessions and performance reviews of Laundry & Valet Team
• Preparing the quarterly Linen Inventories
• Conducting monthly communication meetings
• Promoting of Laundry and Valet accomplishments
• Tracking of uniforms for all new hires and implementing an effective return policy
• Maintaining a safe and hazard free work environment.

Skills

Team leadership

Organizational skills

Communication

Quality control

Problem-solving

Budget awareness

Safety compliance

Job description

Company Description

\"Why work for Accor?\"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Consistently offer professional, friendly and engaging service
• Work closely with both the Rooms and Food & Beverage Divisions to execute their uniform programs.
• Supervise and manage daily laundry operations.
• Lead, train, and mentor laundry staff members.
• Monitor work quality and ensure all items meet established standards and customer specifications.
• Develop and implement efficient workflows.
• Manage inventory of laundry supplies, chemicals, and equipment, ensuring adequate stock levels.
• Track and report on key performance metrics, including productivity, quality, and labor costs.
• Communicate effectively with other departments to address customer needs and resolve issues
• Conduct regular staff training on proper techniques, safety procedures, and company policies
• Responsible for maintaining Uniform Budgets
• Professionally handle guest feedback or concerns with guest laundry program
• Organization of the measuring and sizing of colleagues for uniforms
• Conducting coaching sessions and performance reviews of Laundry & Valet Team
• Preparing the quarterly Linen Inventories
• Conducting monthly communication meetings
• Promoting of Laundry and Valet accomplishments
• Tracking of uniforms for all new hires and implementing an effective return policy
• Maintaining a safe and hazard free work environment.

Qualifications

• Experience in laundry operations or a similar supervisory role
• Proven track record of successfully managing and motivating teams
• Strong knowledge of laundry processes, textile care standards, and equipment operation
• Excellent organizational and time management skills
• Proficiency in quality control and attention to detail
• Problem-solving abilities and decision-making skills
• Strong communication and interpersonal skills
• Familiarity with inventory management and basic budget oversight
• Knowledge of safety and sanitation regulations