L4 - TW Sales - UP - Gorakhpur - BACL

Bajaj Auto Ltd; Varanasi; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Bajaj Auto Ltd. is seeking an Executive Manager in Gorakhpur to lead a team of Off Roll Sales DMAs, drive finance business growth, and ensure compliance with documentation and processes. The role focuses on achieving sales targets, promoting finance schemes, converting inquiries, and ensuring timely disbursement.

The incumbent will build strong dealer relationships, monitor market competition, support collections, and report performance to the ASM while maintaining TATs and DMA productivity.

Qualifications

• Graduate degree or postgraduate/MBA in relevant field.
• Minimum 2 years experience in sales/finance domain.
• Experience with NBFC/BFSI preferred.

Responsibilities

• Lead and manage a team of Off Roll sales DMAs to achieve dealership sales targets and market penetration.
• Verify customer documents in originals and record details in ICAS; ensure despatch of agreements and instruments within prescribed TAT.
• Drive sale of finance schemes to customers within and outside dealership per targets.
• Maintain dealer relationships and address issues/queries daily.
• Verify documents (KYC, customer info) per company policy and DMA submissions at ASC location.
• Monitor competition activity at dealership and location.
• Cash deposition and DPR processes as required.
• Improve DMA productivity and ASC/branch visits to dealers.
• Manage enquiries and follow up on open leads (Web/Tele/ Rural).
• Convert leads to sales, manage RC collections and resolution of FEMI/non-starter cases.

Skills

Sales/marketing skills

Working with others

Relationship management

Good Communication

Result orientation

EXCEL Knowledge

Education

Any Graduate/ PG/MBA

Job description

Job Details

• Designation: EXEC MGR
• Department: TW SALES
• Level: L4
• Employment Type: Full-time
• Location: Gorakhpur
• Reporting Manager Title: ASSISTANT MANAGER
• Language: Hindi & ENGLISH
• Travel: Yes
• Academic Qualification: Any Graduate/ PG/MBA
• Work Experience: Minimum 2 years
• Domain Knowledge (Preferable): NBFC/ BFSI/ Banking

Job Purpose

The purpose of this role is to drive finance business growth and penetration at assigned dealerships by leading and motivating a team of Off-Roll Sales DMAs, ensuring high-quality customer acquisition, and maintaining strict compliance with documentation and operational processes. The role is responsible for achieving sales targets, promoting finance schemes, converting enquiries and leads, and ensuring timely case processing and disbursement. It also focuses on building strong dealer relationships, monitoring competition at the market level, and supporting collections through RC collection and resolution of FEMI/non-starter cases. Additionally, the role ensures regular reporting of performance to the ASM, adherence to TATs, and consistent improvement in DMA productivity to deliver superior customer service and business outcomes

Key Responsibilities

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers' details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• Monitoring the competition activity in dealership & location
• DCC cash deposition
• Maintain & improve the productivity of DMAs
• ASC/ branch visit of dealer (Network Visit)
• Enquiry management & follow up on open enquiries
• Conversion of all leads (Web/Tele/Rural)
• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• Keep the ASM updated on daily basis w.r.t. targets vs achievements
• Maintain TAT for decision on case & speedy disbursement.
• Understand & Explain All the Schemes to The Customers.

Key Skills Required

• Sales/marketing skills
• Working with others
• Relationship management
• Good Communication
• Result orientation
• EXCEL Knowledge

Key Performance Indicators

• Responsible for achieving volume targets for the area on quarterly basis
• Responsible for achieving penetration targets for the area on quarterly basis
• Responsible for overlooking increase in number of finance customers with dealership/s on a quarterly basis.
• To execute special schemes for festivals and conducting loan melas etc.
• To increase insurance penetration on total sales on quarterly basis
• Login to disbursement ratio should be kept more than 80%
• Repayment should be more than 95% within the TAT

Additional Role Details

• Work-Schedule: 5 Days/week
• Hiring Local/Pan-India Candidates: Local
• Additional Comment (if any): -