L4 - TW Sales - UP - Gorakhpur - BACL

bajajauto; Varanasi; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Bajaj Auto Ltd. seeks a Field Finance DMA Manager to drive finance growth at assigned dealerships. You will lead a team of Off Roll sales DMAs, push finance schemes, ensure timely documentation, and achieve quarterly targets.

The role emphasizes dealer relationships, adherence to processes, and reporting to ASM while improving DMA productivity and customer service outcomes. You will monitor KYC compliance, ASC visits, RC collections, and ensure rapid disbursement with strong Excel-based

Qualifications

• Experience in sales growth and dealer relationships.
• Strong communication and teamwork abilities.
• Proficient in Excel for data analysis and reporting.

Responsibilities

• Lead a team of Off Roll DMAs to achieve dealership sales and penetration targets.
• Verify customer documents, scanning and data entry in ICAS with timely despatch.
• Drive sale of finance schemes to customers within and outside the dealership.
• Maintain and improve dealer relationships and address daily queries.
• Monitor competition and ensure timely RC collection and FEMI/non-starter resolutions.
• Report performance to ASM, maintain TATs, and boost DMA productivity.

Skills

Sales/marketing skills

Working with others

Relationship management

Good Communication

Result orientation

EXCEL Knowledge

Job description

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The purpose of this role is to drive finance business growth and penetration at assigned dealerships by leading and motivating a team of Off-Roll Sales DMAs, ensuring high-quality customer acquisition, and maintaining strict compliance with documentation and operational processes. The role is responsible for achieving sales targets, promoting finance schemes, converting enquiries and leads, and ensuring timely case processing and disbursement. It also focuses on building strong dealer relationships, monitoring competition at the market level, and supporting collections through RC collection and resolution of FEMI/non-starter cases. Additionally, the role ensures regular reporting of performance to the ASM, adherence to TATs, and consistent improvement in DMA productivity to deliver superior customer service and business outcomes

Key Responsibilities

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• Monitoring the competition activity in dealership & location
• Maintain & improve the productivity of DMAs
• ASC/ branch visit of dealer (Network Visit)
• Enquiry management & follow up on open enquiries
• Conversion of all leads (Web/Tele/Rural)
• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• Keep the ASM updated on daily basis w.r.t. targets vs achievements
• Maintain TAT for decision on case & speedy disbursement.
• Understand & Explain All the Schemes to The Customers.

Key Skills Required

• Sales/marketing skills
• Working with others
• Relationship management
• Good Communication
• Result orientation
• EXCEL Knowledge

Key Performance Indicators

• Responsible for achieving volume targets for the area on quarterly basis
• Responsible for achieving penetration targets for the area on quarterly basis
• Responsible for overlooking increase in number of finance customers with dealership/s on a quarterly basis.
• To execute special schemes for festivals and conducting loan melas etc.
• To increase insurance penetration on total sales on quarterly basis
• Login to disbursement ratio should be kept more than 80%
• Repayment should be more than 95% within the TAT