L2 Network Engineer

Arise TechGlobal; Hyderabad; Presencial; INR 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Arise Tech Global is seeking an experienced L2 Network Engineer to support enterprise network operations, troubleshoot routing, switching, VPN, SD-WAN, and firewall issues. You will configure VLANs, OSPF/BGP, and manage Meraki, Palo Alto, FortiGate devices in a shared services environment.

The role requires 4–7 years of hands-on experience, strong troubleshooting skills, and willingness to work rotational shifts. Prior firewall upgrade experience is essential.

Formación

• 4–7 years of experience in enterprise network operations and support.
• Strong understanding of TCP/IP, OSI model, subnetting, DNS, DHCP, and ARP.
• Hands-on experience with routing and switching technologies, including VLANs, OSPF, BGP, and STP/RSTP.
• Practical experience with Cisco Meraki MX, Cisco FTD, Palo Alto, and FortiGate firewalls.
• Experience with firewall policies, NAT/PAT, IPsec VPN, and traffic-flow analysis.
• Mandatory hands-on experience performing firmware upgrades across Palo Alto, Meraki MX, Cisco routers, switches, and firewalls.
• Knowledge of SD-WAN, wireless networking, SNMP, and syslog monitoring.
• Proficiency in network troubleshooting tools such as Wireshark and packet capture utilities.
• Understanding of incident, problem, and change management processes.
• Strong analytical, communication, documentation, and troubleshooting skills.
• Willingness to work rotational shifts and participate in on-call support.

Responsabilidades

• Provide L2 operational support for enterprise network infrastructure.
• Troubleshoot network connectivity, routing, switching, firewall, VPN, SD-WAN, and wireless issues.
• Configure and manage VLANs, STP/RSTP, OSPF, BGP, and inter-VLAN routing.
• Administer and troubleshoot Cisco Meraki MX, Cisco FTD, Palo Alto, and FortiGate firewalls.
• Perform firewall policy analysis, NAT/PAT, and IPsec VPN troubleshooting.
• Execute firmware and software upgrades across firewalls, routers, and switches, including pre-checks, backups, validation, and rollback procedures.
• Monitor network health, traffic, device availability, and performance.
• Use Wireshark, packet captures, ping, traceroute, and CLI tools for advanced troubleshooting.
• Participate in major incident management, technical bridge calls, and Root Cause Analysis (RCA).
• Maintain network documentation, configuration backups, and troubleshooting records.
• Coordinate with L1, L3, vendors, and infrastructure teams for incident resolution.
• Participate in rotational shifts and on-call support as required.

Conocimientos

TCP/IP

OSI model

Subnetting

DNS/DHCP/ARP

Routing & Switching

VLANs/STP/RSTP

Firewall administration

NAT/PAT & IPsec

SD-WAN

Wireshark/packet captures

Incident/Problem/Change mgmt

Documentation & troubleshooting

Educación

CCNA/CCNP Enterprise

Herramientas

Cisco Meraki MX

Cisco FTD

Palo Alto

FortiGate

Descripción del empleo

Arise Tech Global is a technology and talent solutions company helping organizations build high-performing teams across enterprise technology, infrastructure, cloud, cybersecurity, and digital transformation.

About the Role

We are looking for an experienced L2 Network Engineer with strong hands-on expertise in enterprise network operations, routing, switching, firewalls, and infrastructure troubleshooting. The role involves managing network incidents, performing firmware upgrades, maintaining network availability, and ensuring timely resolution of technical issues in an SLA-driven shared services environment.

Key Responsibilities

• Provide L2 operational support for enterprise network infrastructure.
• Troubleshoot network connectivity, routing, switching, firewall, VPN, SD-WAN, and wireless issues.
• Configure and manage VLANs, STP/RSTP, OSPF, BGP, and inter-VLAN routing.
• Administer and troubleshoot Cisco Meraki MX, Cisco FTD, Palo Alto, and FortiGate firewalls.
• Perform firewall policy analysis, NAT/PAT, and IPsec VPN troubleshooting.
• Execute firmware and software upgrades across firewalls, routers, and switches, including pre-checks, backups, validation, and rollback procedures.
• Monitor network health, traffic, device availability, and performance.
• Use Wireshark, packet captures, ping, traceroute, and CLI tools for advanced troubleshooting.
• Participate in major incident management, technical bridge calls, and Root Cause Analysis (RCA).
• Maintain network documentation, configuration backups, and troubleshooting records.
• Coordinate with L1, L3, vendors, and infrastructure teams for incident resolution.
• Participate in rotational shifts and on-call support as required.

Required Skills & Qualifications

• 4–7 years of experience in enterprise network operations and support.
• Strong understanding of TCP/IP, OSI model, subnetting, DNS, DHCP, and ARP.
• Hands-on experience with routing and switching technologies, including VLANs, OSPF, BGP, and STP/RSTP.
• Practical experience with Cisco Meraki MX, Cisco FTD, Palo Alto, and FortiGate firewalls.
• Experience with firewall policies, NAT/PAT, IPsec VPN, and traffic-flow analysis.
• Mandatory hands-on experience performing firmware upgrades across Palo Alto, Meraki MX, Cisco routers, switches, and firewalls.
• Knowledge of SD-WAN, wireless networking, SNMP, and syslog monitoring.
• Proficiency in network troubleshooting tools such as Wireshark and packet capture utilities.
• Understanding of incident, problem, and change management processes.
• Strong analytical, communication, documentation, and troubleshooting skills.
• Willingness to work rotational shifts and participate in on-call support.

Preferred Qualifications

• CCNA or CCNP Enterprise certification.
• Palo Alto Networks, Fortinet, or Cisco security certifications.
• Relevant SD-WAN or enterprise networking certifications.
• Experience in network migration, infrastructure refresh, and firmware upgrade projects.
• Knowledge of ITIL practices.